ALESSIA ARCURI
Bolton,ON
Summary
Highly motivated and results-driven psychology graduate pursuing a Human Resources Business Program at Humber College. Adept at leveraging strong interpersonal skills and a deep understanding of human behaviour to foster positive workplace environments. Proven ability to maintain detailed records, ensure regulatory compliance, and handle sensitive situations with professionalism and discretion. Experienced in employee relations, training, and client support, I am passionate about applying psychological insights to enhance organizational culture. Recognized for analytical and critical thinking, exceptional communication, adaptability, and a proactive approach to problem-solving. Seeking to transition into an HR role to contribute to employee engagement, talent development, and organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Support
Staples
10.2021 - Current
- Strengthened communication skills by engaging with customers, co-workers, and management daily.
- Managed point-of-sale transactions, developed problem-solving abilities, and resolved customer concerns efficiently.
- Worked in a fast-paced environment, demonstrating adaptability and multitasking skills.
Relief Staff
Addiction Rehab Toronto
05.2023 - 09.2023
- Developed strong interpersonal skills by building trust with clients and providing emotional support.
- Collaborated with counsellors, medical professionals, and administrative staff to ensure cohesive and comprehensive care.
- Ensured a safe and secure environment by monitoring client behaviour and responding effectively to emergencies.
- Led therapeutic group activities, enhancing communication skills and team collaboration.
- Maintained accurate documentation of client interactions, emphasizing organization and compliance with facility policies.
Team Member and Baker
Tim Hortons
07.2018 - 10.2021
- Took on a temporary leadership role, managing peers and maintaining store standards, demonstrating strong leadership and employee relations skills.
- Trained and onboarded new sales support hires, ensuring seamless integration and departmental efficiency.
- Maintained stocked products, organized shelves, and updated displays, showcasing strong attention to detail and time management.
- Communicated effectively with team members and management, ensuring operational success and smooth workflow.
- Provided exceptional customer service, resolving issues efficiently and fostering a positive work environment.
Education
Certificate - Business Management, Human Resources
Humber College
Etobicoke, ON08-2025
Bachelor of Applied Science - Psychology, Certificate in Organizational Behaviour
University of Guelph-Humber
Etobicoke, ON05-2024
Skills
- Leadership
- Problem solving
- Organizational skills
- Adaptability
- Communication
- Interpersonal skills
- Teamwork and collaboration
- Client Relationship Management
- Microsoft Office
Certification
Microsoft Office
Additional Information
- Staples Sales Support District Recognition Award
- Staples Health and Safety committee
Timeline
Relief Staff
Addiction Rehab Toronto
05.2023 - 09.2023
Sales Support
Staples
10.2021 - Current
Team Member and Baker
Tim Hortons
07.2018 - 10.2021
Certificate - Business Management, Human Resources
Humber College
Bachelor of Applied Science - Psychology, Certificate in Organizational Behaviour
University of Guelph-Humber
Similar Profiles
Vittoria MiliziaVittoria Milizia
Sales Associate at StaplesSales Associate at Staples
Anna RoeAnna Roe
Print Center at StaplesPrint Center at Staples
Maxwell SartorMaxwell Sartor
Sales Associate at StaplesSales Associate at Staples
Aaron DemondAaron Demond
Copy and Print Associate at StaplesCopy and Print Associate at Staples
Harmeet SinghHarmeet Singh
Forklift Operator at RoomeratorsForklift Operator at Roomerators