Alessia Arcuri
Bolton,ON
Summary
Results-driven Psychology graduate with a Bachelor's degree and experience in addiction rehabilitation and Sales Support seeking to leverage strong interpersonal skills and understanding of human behavior in a Human Resources role. Skilled in maintaining detailed records, ensuring compliance with regulatory standards, and fostering a positive and inclusive environment. Demonstrated ability to handle sensitive situations with professionalism and discretion, making a seamless transition to HR functions such as employee relations, recruitment, and staff development. Passionate about applying psychological insights to enhance organizational culture and employee well-being.
Overview
6
6
years of professional experience
Work History
Sales Support
Staples
10.2021 - Current
- Took on a temporary role as a sales support leader where my responsibilities were to manage my peers and keep up with store standards.
- Responsible for maintaining stocked product, organization of shelves and keeping up to date with new shelving displays.
- In charge of training new sales support hires to ensure the quality of the department
- Keeping track of new signage that is received and putting them up around the store when necessary.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
Releif Staff
Addiction Rehab Toronto
05.2023 - 09.2023
- Collaborate with other staff members, including counselors, medical professionals, and administrative personnel, to ensure cohesive and comprehensive care.
- Developed strong relationships with clients through consistent communication resulting in increased overall satisfaction.
- Ensure a safe and secure environment by monitoring client behavior, conducting regular safety checks, and responding to emergencies as needed.
- Provide direct care and support to clients, including monitoring their well-being, assisting with daily activities, and offering emotional support.
- Assist clients in participating in therapeutic activities, group sessions, and recreational programs.
- Maintain accurate and timely documentation of client interactions, behaviors, and incidents in accordance with facility policies.
Student Volunteer
Addiction Rehab Toronto
01.2023 - 03.2023
- Worked in team environment to maintain high levels of productivity.
- Helped with taking clinical notes on each client throughout the day.
- Checked in on clients every two hours.
- Took and followed detailed directions from others.
- Sat in on daily group sessions.
- Regularly communicated with management to provide feedback and updates.
- Ran art therapy groups and created weekly projects for clients to participate in.
TEAM MEMBER AND BAKER
TIM HORTONS
07.2018 - 10.2021
- Communicated with customers when taking orders and resolved any issues with their order, while making sure their satisfaction is met
- Has experience with money and the operation of tills
- Can also easily pick up on new computer software
- Strengthened communication skills by engaging with each customer, co-worker and management
- Served coffee, baked goods and prepared food at the bagel bar
- Prepared and made food during baking shifts and was responsible for never running out of any items on the menu.
Education
Bachelor of Applied Science - Psychology
UNIVERSITY OF GUELPH-HUMBER
Etobicoke, ON06.2024
High School Diploma -
ST. MICHAELS CATHOLIC SECONDARY SCHOOL
Bolton, ON06.2020
ST. JOHN PAUL II
Bolton, ON06.2016
Skills
- Analytical and Critical Thinking
- Result driven attitude
- Interpersonal Communication
- Self Motivated
- Organization and Time Management
- Adaptable
Accomplishments
- Staples Sales Support District Recognition Award
Timeline
Releif Staff
Addiction Rehab Toronto
05.2023 - 09.2023
Student Volunteer
Addiction Rehab Toronto
01.2023 - 03.2023
Sales Support
Staples
10.2021 - Current
TEAM MEMBER AND BAKER
TIM HORTONS
07.2018 - 10.2021
Bachelor of Applied Science - Psychology
UNIVERSITY OF GUELPH-HUMBER
High School Diploma -
ST. MICHAELS CATHOLIC SECONDARY SCHOOL
ST. JOHN PAUL II
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