Alessandro Secondino
Langley,B.C.
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Server
The Keg Steakhouse & Bar
11.2015 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Jack & Jones
07.2020 - 09.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Produce Clerk
Hakam's Independent Grocer
06.2015 - 11.2015
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Education
Real Estate License - Real Estate
University British Columbia
B.C.06.2024
GED -
R.E. Mountain Secondary
Langley, BC06.2018
Skills
- Guest Engagement
- Safe Food Handling
- Team Player
- Conflict Resolution
Languages
Italian
Limited Working
Hobbies
- Hockey Goalie
- Weight Lifting
- Cooking
Timeline
Sales Associate
Jack & Jones
07.2020 - 09.2020
Server
The Keg Steakhouse & Bar
11.2015 - 12.2023
Produce Clerk
Hakam's Independent Grocer
06.2015 - 11.2015
Real Estate License - Real Estate
University British Columbia
GED -
R.E. Mountain Secondary
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