Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alessandra Woelk

Carmichael

Summary

Dynamic and dedicated professional with experience at Kassity Management, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and deliver exceptional guest experiences. Skilled in multitasking and cash handling, demonstrating reliability and a strong willingness to learn in fast-paced environments.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Kassity Management
06.2022 - Current
  • Maintained cleanliness and organization of workstations to ensure safety standards.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Provided friendly service while taking and processing customer orders efficiently.
  • Collaborated with team members to achieve daily operational goals effectively.
  • Worked well with teammates and accepted coaching from management team.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.

Education

Associates - Communications

American River College
Sacramento, CA
06-2028

High School Diploma -

Del Campo
Fair Oaks, CA
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Resilience and persistence
  • Valid Driver's license
  • Willingness to learn
  • Reliability and punctuality
  • Interactive communication skills

Certification

ITIL Certification

Timeline

Crew Member

Kassity Management
06.2022 - Current

Associates - Communications

American River College

High School Diploma -

Del Campo
Alessandra Woelk