Alessandra Ramirez-Figueroa
Rio Vista,CA
Summary
Adept at multitasking and organization, I excelled at Chai Thai Noodles by ensuring high-quality service, managing multiple tables efficiently. My strong work ethic and exceptional customer service skills led to positive guest experiences and swift resolution of concerns, demonstrating my hospitality service expertise and proficiency in point of sale operation.
Overview
4
4
years of professional experience
Work History
Server
Chai Thai Noodles
06.2021 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Solano Community College
Fairfield, CAHigh School Diploma -
El Cerrito High School
El Cerrito, CA06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Point of sale operation
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Chai Thai Noodles
06.2021 - 01.2025
Solano Community College
High School Diploma -
El Cerrito High School
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