Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Volunteer Experience
Timeline
Generic

Alessandra Lico

Hamilton,Canada

Summary

Highly organized individual with experience in customer-facing roles. Skilled in cash handling and menu knowledge, contributing to efficient service during peak hours. Aiming to leverage adaptability and teamwork to enhance customer satisfaction. Dedicated barista with strong customer service skills and a proven ability to work in fast-paced environments. Known for effective multitasking and problem-solving, ensuring a seamless experience for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Hamilton, Ontario
07.2025 - Current
  • Maintained cleanliness and organization of the coffee station and seating areas.
  • Assisted customers with menu selections and answered product-related questions.
  • Operated cash register, processed transactions, and handled customer payments.
  • Collaborated with team members to ensure smooth service during busy hours.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Co-op placement

Regina Mundi School
06.2024 - Current
  • Helped JK/SK teacher with students, teaching lessons, watching over them and helping with various tasks.

Co-op placement

John Abrams Law Office
02.2024 - 06.2024
  • Helped with spreadsheets and organizing files at the law office as well as doing bank runs.

Babysitter

01.2022 - 01.2024
  • Watching over children, playing games and reading stories.

Education

OSSD Diploma -

STM Catholic High School
06.2025

Skills

  • Multitasker
  • Cash handling
  • Team collaboration
  • Menu knowledge
  • Drink customization
  • Exceptional customer service
  • Active listener
  • Organized
  • Great problem solver
  • Great communication
  • Team Player

Certification

First Aid and CPR, 2024

Extracurricular Activities

Wrestling Team, 2023 Diversity Committee, 2022

Volunteer Experience

Halloween for Hunger Committee, 2022, 2023

Timeline

Barista

Starbucks
07.2025 - Current

Co-op placement

Regina Mundi School
06.2024 - Current

Co-op placement

John Abrams Law Office
02.2024 - 06.2024

Babysitter

01.2022 - 01.2024

OSSD Diploma -

STM Catholic High School

Similar Profiles

CREATE PROFILE
Alessandra Lico