Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Alessandra Del Vecchio

Alessandra Del Vecchio

Etobicoke,ON

Summary

Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Designated Early Childhood Educator

TCDSB
04.2014 - Current
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Communicated with parents and other staff about student progress.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Coached, supervised and mentored education staff, imparting classroom knowledge to build strong skill sets.
  • Supervised student teachers to provide objective feedback.
  • Established positive relationships with students and families.

Registered Early Childhood Educator

Victoria Village Children’s Services
05.2008 - 04.2014
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.

Customer Service Representative

Royal Bank Of Canada, RBC
02.1996 - 01.2003
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.

Office Assistant

Disney Canada
05.1994 - 04.1997
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.

Education

Early Childhood Education

Humber College
Toronto, ON
06.2004

Skills

  • Promoting Social and Emotional Development
  • Early Childhood Education Specialist
  • School Community Relations
  • Managing Activities
  • Coordinating with Teachers and Specialists
  • Educational Strategies
  • Program Leadership
  • Experience with Diverse Student Populations

Languages

Italian
Native or Bilingual

Timeline

Designated Early Childhood Educator

TCDSB
04.2014 - Current

Registered Early Childhood Educator

Victoria Village Children’s Services
05.2008 - 04.2014

Customer Service Representative

Royal Bank Of Canada, RBC
02.1996 - 01.2003

Office Assistant

Disney Canada
05.1994 - 04.1997

Early Childhood Education

Humber College

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Alessandra Del Vecchio