Alessandra Delgadillo
San Marcos
Summary
Dynamic professional with a friendly demeanor and proven customer service skills, excelling at Ulta by consistently surpassing credit card application goals. Adept at problem-solving and fostering teamwork, I effectively trained staff at Euerka, enhancing guest satisfaction and operational efficiency. Fluent in Spanish, I build strong rapport with diverse clientele.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sells
Ulta
04.2025 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Consistently exceeded credit card application goals by effectively promoting store benefits
Front Desk Associate
Massage Envy
10.2023 - 04.2025
- Greeted and assisted guests, ensuring welcoming and efficient front desk operations.
- Resolved guest complaints promptly, utilizing effective communication skills to maintain satisfaction.
- Processed payments and maintained accurate financial records for daily transactions.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Kept accounts in balance and ran daily reports to verify totals.
Lead Host
Euerka
01.2023 - 10.2023
- Supervised front-of-house operations, ensuring exceptional guest experiences and efficient service delivery.
- Trained and mentored junior hosts, fostering a collaborative and high-performing team environment.
- Implemented reservation management system improvements, enhancing table turnover efficiency and guest satisfaction.
- Coordinated with kitchen staff to streamline communication, resulting in timely order fulfillment and reduced wait times.
Education
Bachelor of Arts - Political Science
California State University San Marcos
San Marcos, CA05-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
CPR and First Aid
Languages
Spanish
Native or Bilingual
Timeline
Sells
Ulta
04.2025 - Current
Front Desk Associate
Massage Envy
10.2023 - 04.2025
Lead Host
Euerka
01.2023 - 10.2023
Bachelor of Arts - Political Science
California State University San Marcos
Similar Profiles
DESIREE FARRARDESIREE FARRAR
General Manager at UltaGeneral Manager at Ulta
Alanna BrooksAlanna Brooks
Specialty Artist - MAC at UltaSpecialty Artist - MAC at Ulta
Madreeka ToussaintMadreeka Toussaint
Task Associate at UltaTask Associate at Ulta
Keirsten shawKeirsten shaw
Beauty Advisor at UltaBeauty Advisor at Ulta
Ethan GarayEthan Garay
Volunteer at College Student CenterVolunteer at College Student Center