Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alessandra Castillo

Lynwood

Summary


Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

LA Star Medical Group
09.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Floor Associate

Walmart
06.2021 - 10.2021
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.

Cashier Team Lead

McDonald's
07.2020 - 05.2021
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Developed strong relationships with repeat customers through friendly service interactions.

Education

Associate Degree in Diagnostic Medical Sonography -

National Polytechnic College
Lakewood, CA
12-2025

Certificate - Medical Assistant

North West College
Long Beach, CA
11-2022

High School Diploma -

Lynwood High School
Lynwood, CA
06-2020

Skills

  • Medical terminology knowledge
  • Clinical documentation
  • CPR
  • Patient assessments
  • Critical thinking
  • Patient confidentiality
  • HIPAA
  • Patient care
  • Work ethic and integrity
  • Patience and empathy
  • Team leadership

Certification

  • CMA - Certified Medical Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

LA Star Medical Group
09.2022 - Current

Floor Associate

Walmart
06.2021 - 10.2021

Cashier Team Lead

McDonald's
07.2020 - 05.2021

Associate Degree in Diagnostic Medical Sonography -

National Polytechnic College

Certificate - Medical Assistant

North West College

High School Diploma -

Lynwood High School

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Alessandra Castillo