Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Esthetician
Sugarology
01.2022 - Current
Performed professional sugaring hair removal services while maintaining the highest standards of sanitation, safety, and client comfort.
Completed advanced sugaring training under an Alexandria Professional educator and applied specialized techniques for various skin and hair types.
Conducted client consultations, educated clients on pre- and post-treatment care, and recommended appropriate skincare products and services.
Assisted with appointment scheduling, inventory management, and daily spa operations to ensure an efficient client experience.
Supported business growth through social media content creation and client engagement initiatives.
Trained in spray tanning through Sjolie Sunless and provided custom sunless spray tanning services.
Maintained strict client confidentiality while delivering exceptional customer service and personalized care.
Esthetician
Sweetest Skin Co.
01.2021 - 01.2022
Performed professional sugaring hair removal services for clients while maintaining high sanitation and safety standards.
Conducted client consultations and created customized treatment plans based on skin type, sensitivities, and hair growth patterns.
Educated clients on aftercare, skincare routines, and maintenance schedules to maximize treatment results.
Managed appointment scheduling, client communications, and retention strategies to build long-term customer relationships.
Maintained detailed client records and ensured compliance with state licensing regulations.
Handled business operations including inventory management, supply ordering, budgeting, and vendor relationships.
Processed payments, tracked revenue, and managed daily financial records.
Built a loyal client base through exceptional customer service, referrals, and personalized care.
Personal Assistant
Private Household
01.2018 - 01.2020
Managed complex scheduling, appointments, and calendar coordination.
Coordinated travel arrangements and event planning to ensure seamless logistics.
Facilitated communication with vendors and service providers to meet client needs.
Handled confidential information with professionalism and discretion.
Maintained organized documentation and managed correspondence to support efficient operations.
Assisted with household and administrative tasks to support daily operations.
Prioritized multiple responsibilities while meeting deadlines efficiently.