Summary
Overview
Work History
Skills
References
Timeline
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ALENDA HARVEY BAKER

ALENDA HARVEY BAKER

Chico

Summary

Sales Executive with a strong operational and leadership foundation, who intentionally transitioned from healthcare into the title and real estate industry to pursue growth, impact, and relationship-driven work. Brings decades of experience in high-pressure environments, strategic problem-solving, and cross-functional collaboration, now applied to building trusted partnerships, educating clients, and supporting successful real estate transactions. Known for adaptability, calm decision-making, and embracing change as a catalyst for professional growth.

Overview

29
29
years of professional experience

Work History

Sales Executive

Fidelity National Title
Chico
11.2021 - Current
  • Build and maintain strong relationships with real estate agents, brokers, lenders, and industry partners
  • Educate clients on title products, escrow processes, and transaction best practices
  • Support agents through property research, farming strategies, and market insights
  • Leverage title tools to assist with property profiles, net sheets, and transaction preparation
  • Collaborate with escrow teams to ensure smooth transactions
  • Identify opportunities to strengthen long-term partnerships

Staffing Supervisor

Oroville Hospital
Oroville
04.2004 - 11.2021
  • Led staffing coordinators and clinical teams in a fast-paced healthcare environment
  • Managed complex scheduling operations and staffing ratios
  • Developed and improved procedures for efficiency and confidence
  • Partnered with leadership to resolve operational challenges
  • Maintained operations during disasters and public health emergencies
  • Oversaw payroll, reporting, and workforce communications

Medical Coding & Billing Specialist

North Valley Radiation Oncology
Chico
01.2000 - 03.2004

● Collect, post, and manage patient accounts
● Submit claims to primary and secondary insurances
● Process insurance and patient payments

● Verify insurance eligibility and coverage
● Communication between insurance and patient
● Chart review with Oncology staff for proper charges
● Professional and technical billing

● Daily interaction with daily patients

Medical Coding & Billing Specialist

North State Radiology
Chico
01.1997 - 03.2004

Skills

  • Customer relationship management
  • Training and mentoring
  • Effective communication
  • Team leadership
  • Strategic prospecting
  • Product knowledge
  • Business Development & Client Retention
  • Leadership Foundations & Mentorship
  • Agent Education & Tool Training
  • Property Research & Market Insights
  • Process Improvement & Workflow Optimization
  • Communication & Presentation Skills
  • Compliance Awareness & Risk Management

References

Available upon request

Timeline

Sales Executive

Fidelity National Title
11.2021 - Current

Staffing Supervisor

Oroville Hospital
04.2004 - 11.2021

Medical Coding & Billing Specialist

North Valley Radiation Oncology
01.2000 - 03.2004

Medical Coding & Billing Specialist

North State Radiology
01.1997 - 03.2004
ALENDA HARVEY BAKER