Alena Sharko
Calgary,AB
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Sales Associate
Modne Misto
Nova Kakhovka, Ukraine
02.2020 - 03.2022
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
Sales Associate
Mega Oscar
Nova Kakhovka, Ukraine
11.2015 - 12.2019
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Greeted customers to determine wants or needs.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Economics - Economics
Kherson International University of Business&Law
Kherson, Ukraine06-2009
Skills
- Order Processing
- Product Sales
- Sales Development
- Payment Processing
- Problem-solving skills
- Strategic Planning
- Money Handling
- Written and oral communication skills
- Sales expertise
- Teamwork and Collaboration
Languages
English
Professional
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Sales Associate
Modne Misto
02.2020 - 03.2022
Sales Associate
Mega Oscar
11.2015 - 12.2019
Bachelor of Economics - Economics
Kherson International University of Business&Law
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