Alena Bahdanava
Turner Valley,AB
Summary
Detail-oriented professional skilled in bilingual communication with strong client relations, order management, expertise in high-traffic events, interior design principles, bilingual communication, and administrative support background.
Overview
11
11
years of professional experience
Work History
Sales Representative
Cosmoplast LLC
04.2014 - 02.2020
- Represented company at high-profile exhibitions, engaging up to 1000 visitors per day
- Showcased products, answered client inquiries, and fostered relationships to enhance brand visibility
- Assisted clients with product information, maintained a professional environment, and handled administrative duties
- Managed client orders, communicated with manufacturing teams, and handled invoicing processes
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Furniture Refinisher
Self-employeed
07.2020 - Current
- Increased customer satisfaction by effectively repairing damaged furniture, including structural repairs and cosmetic touchups.
- Stayed abreast of industry trends by attending workshops, and trade shows.
- Developed cost estimates for clients based on labor hours, materials required, and desired outcomes of the project.
Education
No Degree - Interior Design
Interior Design Online Course
05-2006
High School Diploma -
College Diploma in Accounting
Minsk, Belarus06-2004
Skills
- Bilingual (English, Russian, Belarussian)
- Multitasking and organization in high-traffic settings
- Interpersonal communication skills
- Professionalism, flexibility, and a positive attitude
- Client relationship management and order processing
- Coordination between sales and manufacturing departments
- Knowledge of interior design principles
- Sales expertise
- Product and service knowledge
- Sales consultation
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
Furniture Refinisher
Self-employeed
07.2020 - Current
Sales Representative
Cosmoplast LLC
04.2014 - 02.2020
No Degree - Interior Design
Interior Design Online Course
High School Diploma -
College Diploma in Accounting
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