Alen Vitasovic
Burnaby,BC
Summary
Strategic executive with over 15 years of leadership in SaaS, customer success and business development. Proven success scaling music-tech platforms and delivering AI-driven automation solutions that help SMBs streamline operations and grow revenue. Recognized for building cross-functional teams, leading international expansion and designing workflow systems that improve efficiency, reduce costs and unlock new revenue opportunities.
Overview
17
17
years of professional experience
Work History
Co-Founder & Managing Director
Stay Tuned Group
Burnaby, Canada
01.2025 - Current
- Lead an automation agency supporting service-based businesses with AI-driven solutions
- Designed and deployed client workflows (chatbots, scheduling, CRM pipelines, lead generation) saving 10–15 hours weekly
- Built lead generation and drip campaign blueprints, enabling predictable sales funnels for SMBs
- Guided brand positioning and early client success stories, while balancing as an entrepreneurial side venture
Co-Founder & Managing Director
Peak Pulse Sports
Burnaby, Canada
01.2024 - Current
- Founded a recreational sports organization, growing event participation by 200% in year one
- Organized leagues, tournaments, and private basketball runs accessible to all ages and skill levels
- Built partnerships with sponsors and local businesses to sustain and scale operations
- Launched marketing campaigns that increased brand engagement by 60%
- Established community-focused leadership model, showcasing ability to build culture and brand loyalty
Director of Business Development
Destiny Media Technologies
Vancouver, Canada
10.2024 - 07.2025
- Expanded Play MPE’s global footprint through partnerships and customer engagement
- Opened growth opportunities in international markets including Japan, Nordics, and Latin America
- Partnered with product and marketing teams to align new features with evolving customer needs
- Designed standardized BD processes adopted across multiple regions, shortening deal cycles by 20%
Co-Founder & COO
Stay Tuned (Music-Tech Agency)
Burnaby, Canada
01.2022 - 01.2024
- Defined company vision, product strategy, and operational roadmap for a music-tech digital agency
- Oversaw operations and delivery, ensuring efficiency and project success
- Cultivated client relationships and negotiated high-value contracts
- Applied data-driven insights to enhance product performance and industry relevance
Product Lead
Versett
Vancouver, Canada
01.2022 - 12.2022
- Directed product strategy for digital platforms in finance, media, and technology sectors
- Partnered with American Express, Provident Health, and A&W to deliver tailored digital solutions
- Maintained 100% client retention through seamless implementations and strategic alignment
- Guided cross-functional teams through research, design, and delivery of innovative platforms
Director of Operations
Destiny Media Technologies
Vancouver, Canada
01.2009 - 12.2022
- Directed product strategy and innovation to expand Play MPE’s adoption across 50+ global markets
- Built and scaled customer success and support teams, exceeding KPIs above industry benchmarks
- Strengthened long-term partnerships, ensuring retention of key accounts and revenue stability
- Led business intelligence initiatives optimizing efficiency and contributing to $2M+ annual revenue
Education
Leadership Certificate -
Vancouver Community College
Vancouver, BC01.2016
Hotel Management -
Faculty of Tourism & Hospitality Management
Croatia01.1997
Skills
- Business Development & Partnerships
- Customer Success Leadership
- SaaS & Music Tech Growth
- AI & Workflow Automation
- Product Strategy & Roadmaps
- CRM Systems (Zoho, Salesforce)
- Data-Driven Insights & Analytics
- Revenue Growth & Monetization
- Cross-Functional Team Leadership
- Operational Efficiency & Scaling
Interests
- Manager and captain of multiple recreational basketball and soccer teams, showcasing leadership and team-building skills
- Community engagement through organizing local sports events and fostering inclusive participation
- Lifelong learner with a strong interest in innovation, technology and personal development
Timeline
Co-Founder & Managing Director
Stay Tuned Group
01.2025 - Current
Director of Business Development
Destiny Media Technologies
10.2024 - 07.2025
Co-Founder & Managing Director
Peak Pulse Sports
01.2024 - Current
Co-Founder & COO
Stay Tuned (Music-Tech Agency)
01.2022 - 01.2024
Product Lead
Versett
01.2022 - 12.2022
Director of Operations
Destiny Media Technologies
01.2009 - 12.2022
Leadership Certificate -
Vancouver Community College
Hotel Management -
Faculty of Tourism & Hospitality Management