Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alen Vitasovic

Burnaby,BC

Summary

Strategic executive with over 15 years of leadership in SaaS, customer success and business development. Proven success scaling music-tech platforms and delivering AI-driven automation solutions that help SMBs streamline operations and grow revenue. Recognized for building cross-functional teams, leading international expansion and designing workflow systems that improve efficiency, reduce costs and unlock new revenue opportunities.

Overview

17
17
years of professional experience

Work History

Co-Founder & Managing Director

Stay Tuned Group
Burnaby, Canada
01.2025 - Current
  • Lead an automation agency supporting service-based businesses with AI-driven solutions
  • Designed and deployed client workflows (chatbots, scheduling, CRM pipelines, lead generation) saving 10–15 hours weekly
  • Built lead generation and drip campaign blueprints, enabling predictable sales funnels for SMBs
  • Guided brand positioning and early client success stories, while balancing as an entrepreneurial side venture

Co-Founder & Managing Director

Peak Pulse Sports
Burnaby, Canada
01.2024 - Current
  • Founded a recreational sports organization, growing event participation by 200% in year one
  • Organized leagues, tournaments, and private basketball runs accessible to all ages and skill levels
  • Built partnerships with sponsors and local businesses to sustain and scale operations
  • Launched marketing campaigns that increased brand engagement by 60%
  • Established community-focused leadership model, showcasing ability to build culture and brand loyalty

Director of Business Development

Destiny Media Technologies
Vancouver, Canada
10.2024 - 07.2025
  • Expanded Play MPE’s global footprint through partnerships and customer engagement
  • Opened growth opportunities in international markets including Japan, Nordics, and Latin America
  • Partnered with product and marketing teams to align new features with evolving customer needs
  • Designed standardized BD processes adopted across multiple regions, shortening deal cycles by 20%

Co-Founder & COO

Stay Tuned (Music-Tech Agency)
Burnaby, Canada
01.2022 - 01.2024
  • Defined company vision, product strategy, and operational roadmap for a music-tech digital agency
  • Oversaw operations and delivery, ensuring efficiency and project success
  • Cultivated client relationships and negotiated high-value contracts
  • Applied data-driven insights to enhance product performance and industry relevance

Product Lead

Versett
Vancouver, Canada
01.2022 - 12.2022
  • Directed product strategy for digital platforms in finance, media, and technology sectors
  • Partnered with American Express, Provident Health, and A&W to deliver tailored digital solutions
  • Maintained 100% client retention through seamless implementations and strategic alignment
  • Guided cross-functional teams through research, design, and delivery of innovative platforms

Director of Operations

Destiny Media Technologies
Vancouver, Canada
01.2009 - 12.2022
  • Directed product strategy and innovation to expand Play MPE’s adoption across 50+ global markets
  • Built and scaled customer success and support teams, exceeding KPIs above industry benchmarks
  • Strengthened long-term partnerships, ensuring retention of key accounts and revenue stability
  • Led business intelligence initiatives optimizing efficiency and contributing to $2M+ annual revenue

Education

Leadership Certificate -

Vancouver Community College
Vancouver, BC
01.2016

Hotel Management -

Faculty of Tourism & Hospitality Management
Croatia
01.1997

Skills

  • Business Development & Partnerships
  • Customer Success Leadership
  • SaaS & Music Tech Growth
  • AI & Workflow Automation
  • Product Strategy & Roadmaps
  • CRM Systems (Zoho, Salesforce)
  • Data-Driven Insights & Analytics
  • Revenue Growth & Monetization
  • Cross-Functional Team Leadership
  • Operational Efficiency & Scaling

Interests

  • Manager and captain of multiple recreational basketball and soccer teams, showcasing leadership and team-building skills
  • Community engagement through organizing local sports events and fostering inclusive participation
  • Lifelong learner with a strong interest in innovation, technology and personal development

Timeline

Co-Founder & Managing Director

Stay Tuned Group
01.2025 - Current

Director of Business Development

Destiny Media Technologies
10.2024 - 07.2025

Co-Founder & Managing Director

Peak Pulse Sports
01.2024 - Current

Co-Founder & COO

Stay Tuned (Music-Tech Agency)
01.2022 - 01.2024

Product Lead

Versett
01.2022 - 12.2022

Director of Operations

Destiny Media Technologies
01.2009 - 12.2022

Leadership Certificate -

Vancouver Community College

Hotel Management -

Faculty of Tourism & Hospitality Management

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Alen Vitasovic