ALEN VARGHESE
BACHELOR OF ENVIRONMENTAL SCIENCE
Toronto,Ontario
Summary
Professional in Environmental Science with a solid foundation in quality control and a year of experience as a Quality Control Assistant. Using knowledge obtained from two Graduate Certificates in Human Resource Management and Supply Chain Logistics to improve cross-functional cooperation and resource allocation. Proven ability to use analytical skills to environmental concerns and successfully manage teams. Seeking an Environmental Science Manager to drive sustainable practices and help conserve the environment.
Have a methodical problem-solving approach , the ability to make independent decisions, positive work attitude, effective communication, strong time management abilities and adaptability to function efficiently in diverse working environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
SUPERVISOR
GROWER RETAIL
TORONTO, Ontario
10.2022 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Customer Service Cashier
Rabba Fine Foods
Toronto, Ontario
05.2022 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
- Worked with floor team and managers to meet wide range of customer needs.
Quality Control Assistant
Bens Soap Factory
Kasargode, Kerala, India
07.2021 - 07.2022
- Generated quality control reports for returned products to identify and communicate patterns.
- Supported audit preparation through research, analysis and presentation development.
- Assisted with independent internal and external audits.
- Maintained chemical records for compliance and analysis purposes.
- Assessed quality of finished products with careful inspections.
- Inspected items and compared against standards to meet regulatory requirements.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reviewed production processes and identified potential quality issues.
Customer Service Representative
Tim Hortons
Toronto, Ontario
09.2021 - 04.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Trained staff on operating procedures and company services.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor of Science - Environmental Science
JSS ACADEMY OF HIGHER EDUCATION
MYSORE, KARNATAKA, INDIA 08.2017 - 09.2020
GRADUATE CERTIFICATE - Human Resource Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON 09.2021 - 04.2022
Graduate Certificate - Logistics And Supply Chain Management
Centennial College of Applied Arts And Technology
Scarborough, ON 09.2022 - 04.2023
Skills
Strategic planning
Certification
Economic Influence on logistics
Timeline
Economic Influence on logistics
04-2023
Integrated Logistics
04-2023
SUPERVISOR
GROWER RETAIL
10.2022 - Current
Graduate Certificate - Logistics And Supply Chain Management
Centennial College of Applied Arts And Technology
09.2022 - 04.2023
Transportation Law
09-2022
Logistics Process
09-2022
Transportation System
09-2022
Customer Service Cashier
Rabba Fine Foods
05.2022 - 09.2022
Customer Service Representative
Tim Hortons
09.2021 - 04.2022
GRADUATE CERTIFICATE - Human Resource Management
Confederation College of Applied Arts And Technology
09.2021 - 04.2022
Quality Control Assistant
Bens Soap Factory
07.2021 - 07.2022
Bachelor of Science - Environmental Science
JSS ACADEMY OF HIGHER EDUCATION
08.2017 - 09.2020
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