Alen Mathew
Kelowna,BC
Summary
Dynamic professional with proven expertise in customer relationship management and Microsoft Excel, honed at Save-On-Foods and Playtime Casino. Excelled in enhancing customer satisfaction and teamwork, significantly contributing to sales targets and inventory management. Skilled in fostering efficient, accurate transactions and ensuring food safety compliance, demonstrating exceptional problem-solving
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Save-On-Foods
09.2022 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Count Team Member
Playtime Casino
05.2023 - 10.2023
- Improved teamwork through effective communication, collaboration, and problem-solving among count team members.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
Education
Post-Baccaleurate Diploma - Data Analytics
Okanagan College
Kelowna, BC04.2024
Bachelor of Science - Mathematics
St Berchmans College
Kerala,India06.2021
Skills
- Microsoft Excel
- Customer Relationship Management
- Inventory Management
- Food safety compliance
- Sales promotion
- Promotional sales
Certification
Google data analytics certificate
Timeline
Count Team Member
Playtime Casino
05.2023 - 10.2023
Cashier
Save-On-Foods
09.2022 - Current
Google data analytics certificate
Post-Baccaleurate Diploma - Data Analytics
Okanagan College
Bachelor of Science - Mathematics
St Berchmans College
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