Alen Jo James
Surrey,BC
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
Work History
Operations Manager, Banking Finance
Matha Enterprises
Ernakulam, India (Remote)
02.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Project Manager
Pulsars Engineering
Mumbai, India
10.2017 - 01.2021
- Project Management: Expertise in developing comprehensive project plans, including scope, timelines, and budgets.
- Resource Allocation: Proficient in ensuring the availability and efficient allocation of human, material, and financial resources.
- Risk Mitigation: Skilled at identifying project risks and implementing effective mitigation strategies.
- Project Execution: Experienced in overseeing the day-to-day operations of multiple large-scale projects, ensuring quality and safety standards.
- Stakeholder Communication: Strong communication skills, maintaining regular contact with internal teams, suppliers, and clients to report on project status and milestones.
- Quality Assurance: Ensuring adherence to quality standards and collaborating with quality control teams for inspections and testing.
- Budget Management: Monitoring project costs and optimizing expenses through procurement and vendor negotiations.
- Change Management: Proficient in evaluating and implementing project changes while minimizing disruption.
- Team Leadership: Effective leadership and motivation of project teams, resolving conflicts and providing necessary support.
- Documentation: Meticulous record-keeping and secure storage of project-related data and milestones.
- Closure and Review: Ensuring smooth project handover and conducting post-project evaluations for lessons learned and best practices.
Manager Projects & Business Developments
Techno Plus Electricity and Control Apparatus Installation LLC
Dubai, UAE
11.2015 - 09.2017
- Workflow Management: Oversaw the entire operations of the DDC panel assembling workshop, ensuring efficient and streamlined processes for panel design, assembly, testing, and dispatch.
- Resource Management: Allocated human and material resources effectively to meet production schedules.
- Quality Assurance: Implemented and maintained quality control processes to ensure the assembled DDC panels met client specifications and industry standards.
- Inventory Management: Monitored and managed inventory of parts and components, ensuring stock levels were maintained, and there were no delays due to shortages.
- Budget Management: Prepared and managed operational budgets, ensuring optimal utilization of funds.
- Training & Development: Ensured the team was equipped with the necessary training and tools to perform their tasks efficiently.
- Troubleshooting: Handled any operational issues or bottlenecks to ensure uninterrupted production.
- Project Planning: Worked with the sales and design teams to understand the scope of each project and plan accordingly.
- Schedule Management: Created and managed project timelines, ensuring deadlines were met.
- Client Communication: Served as the main point of contact for clients regarding project progress, modifications, and any other related queries.
- Team Coordination: Worked closely with the operations team to ensure that the assembled panels met project requirements.
- Documentation: Maintained thorough documentation for each project, including specifications, changes, and testing reports.
- Risk Management: Identified potential risks in each project and devised strategies to mitigate them.
- Post-project Review: After project completion, reviewed the process to identify areas of improvement for future projects.
- Market Analysis: Conducted research to identify new market opportunities for DDC panels.
- Client Acquisition: Engaged potential clients and forged long-term relationships.
- Sales Strategy: Developed and implemented strategies to drive sales growth.
- Brand Building: Worked on strengthening the brand reputation of the workshop in the market.
- Networking: Attended industry events, exhibitions, and seminars to build a robust professional network.
- Proposal Development: Worked with the technical team to develop competitive proposals for potential clients.
- Feedback Collection: Obtained feedback from clients to understand their needs better and refine the product offerings.
HVAC Projects Engineer
Techno Plus Electricity &Control Apparatus Installation LLC
Dubai, UAE
01.2011 - 10.2015
- Reviewed the project's requirements and objectives.
- Participated in design meetings and provided input on the design of building automation systems.
- Developed a commissioning plan detailing the processes and procedures.
- Ensured that the design met the project requirements and aligned with industry standards.
- Identified potential issues or conflicts within the design documents.
- Recommended modifications or enhancements to optimize system efficiency and functionality.
- Verified the proper installation of BAS components and systems.
- Ensured that devices were correctly calibrated and set up.
- Ensured systems were installed according to design specifications and manufacturer recommendations.
- Executed functional performance tests to confirm systems operated as intended.
- Identified and documented any discrepancies or issues.
- Collaborated with contractors and vendors to resolve any problems.
- Ensured that all necessary system documentation, manuals, and training materials were provided and accurate.
- Maintained logs of commissioning activities, issues, and resolutions.
- Provided training to facility staff or building managers on the proper use and maintenance of the BAS.
- Ensured the end-users understood the functionalities and limitations of the system.
- Oversaw any warranty repairs or adjustments.
- Returned to the project after a designated period (e.g., after one year) to assess how the systems were performing and if there were any issues that needed addressing.
- Worked closely with other professionals such as architects, mechanical and electrical engineers, contractors, and building managers to ensure a seamless commissioning process.
- Coordinated with utility companies if applicable for any incentive programs related to energy-efficient systems.
- Ensured that all tasks were performed in compliance with relevant safety standards and regulations.
- Confirmed that BAS and related systems met applicable codes and standards.
Education
Bachelors of Engineering - Electrical & Electronics Engineering
CSI Institute of Technology
Tamil Nadu08-2011
Skills
- Work flow planning
- Supply chain distribution
- Cost reduction strategies
- Risk analysis and management
- Budgeting and forecasting
- Employee management
- Strategic planning
- Advanced problem solving
- Subcontracting management
- Project estimation
- Project forecasting
- Risk management
- Schematics understanding
- Process and Procedure Refinement
- Risk Mitigation Strategies
- Finance Operations
- Conflict Resolution Tactics
Timeline
Operations Manager, Banking Finance
Matha Enterprises
02.2021 - Current
Project Manager
Pulsars Engineering
10.2017 - 01.2021
Manager Projects & Business Developments
Techno Plus Electricity and Control Apparatus Installation LLC
11.2015 - 09.2017
HVAC Projects Engineer
Techno Plus Electricity &Control Apparatus Installation LLC
01.2011 - 10.2015
Bachelors of Engineering - Electrical & Electronics Engineering
CSI Institute of Technology