ALEN GEORGE ALEX
Kitchener,ON
Summary
Certified Public Accountant with five years of experience in account reconciliations, streamlining accounts, and financial planning. Highly motivated professional with a proven track record of delivering accurate reports and high-quality service. Possess a comprehensive understanding of all aspects of accounting and financial planning. A dedicated leader with the ability to lead effective teams in attaining profit improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Paladin Security
06.2024 - Current
- Maintained a safe environment for staff and visitors and checked 50 vehicles daily.
- Monitored CCTV systems to ensure the security and safety of premises, identifying and reporting any suspicious activity
- Conducted vehicle patrols across designated areas to prevent unauthorized access and ensure the integrity of the property.
- Performed regular security checks, including verifying access credentials and securing doors, gates, and other entry points
- Assisted visitors and employees by providing directions and ensuring adherence to site safety protocols.
Customer Service Representative
Foundever
09.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Customer Experience sales Floor Associate
Walmart
04.2023 - 06.2023
- Assisted customers with inquiries and provided personalized recommendations to enhance their shopping experience
- Resolved customer complaints with professionalism, ensuring satisfaction and retention
- Delivered a positive and welcoming experience, aligning with Walmart’s service standards
- Communicated product features, benefits, and promotions to drive sales
- Communicated effectively with supervisors and colleagues to streamline daily operations
Accountant
Kurian Trading Company
08.2021 - 02.2023
- Managed invoicing, payment processing, and collections, ensuring accurate and timely financial transactions
- Conducted monthly reconciliations of bank accounts, ensuring all transactions were recorded and discrepancies resolved promptly
- Processed employee payroll, maintained timesheets and ensured compliance with tax and statutory regulations
- Entered and maintained accurate records of daily financial transactions in accounting software
- Managed and updated general ledger accounts, ensuring compliance with accounting standards
Education
Marketing Communication -
Conestoga College
Kitchener, ON12.2024
Diploma - Indian and Foreign Accounting
Jain University
Kerala, IN05.2022
Bachelor of Accounting - Finance
University of Kerala
Kerala, IN12.2021
Skills
- Microsoft Office
- Accounts payable and receivable
- Financial Reporting
- Auditing
- Verbal and written communication
- Accounting and bookkeeping
- Bank reconciliation
- Bookkeeping
INTERNSHIPS
- Accounting Intern, Kurian Trading Company
- Jan2021 — Jul2021
- Trivandrum
Languages
English
Native or Bilingual
Certification
- QuickBooks ProAdvisor Certification – Intuit QuickBooks.
- Sage 50 Certification – Sage.
- Microsoft Office Specialist (MOS) Certification
Timeline
Security Guard
Paladin Security
06.2024 - Current
Customer Service Representative
Foundever
09.2023 - 12.2023
Customer Experience sales Floor Associate
Walmart
04.2023 - 06.2023
Accountant
Kurian Trading Company
08.2021 - 02.2023
- QuickBooks ProAdvisor Certification – Intuit QuickBooks.
- Sage 50 Certification – Sage.
- Microsoft Office Specialist (MOS) Certification
Marketing Communication -
Conestoga College
Diploma - Indian and Foreign Accounting
Jain University
Bachelor of Accounting - Finance
University of Kerala
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