Alem Mirrach
Los Angeles
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
MTI
Los Angeles
02.2021 - 02.2025
- Provided excellent customer service by helping customers locate items they were looking for.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Counted and balanced cashier drawers.
Shift Lead Supervisor
MTI
Los Angeles
02.2021 - 02.2025
- Managed employee breaks and lunches according to established guidelines while maintaining production goals.
- Analyzed data from previous shifts to identify trends in production issues or errors.
- Scheduled staff shifts, considering peak times and individual availability.
Pesint Transportation
MTI
Los Angeles
02.2020 - 02.2025
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Call Center Representative
MTI
Los Angeles
02.2020 - 02.2025
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Surpassed sales goals through implementation of successful marketing strategies.
Education
Associate of Science -
West Los Angeles College
Culver City, CA05-2017
Skills
- Point of sale systems
- Cash handling
- Employee scheduling
- Sales reporting
Timeline
Customer Service Cashier
MTI
02.2021 - 02.2025
Shift Lead Supervisor
MTI
02.2021 - 02.2025
Pesint Transportation
MTI
02.2020 - 02.2025
Call Center Representative
MTI
02.2020 - 02.2025
Associate of Science -
West Los Angeles College