Aleksandra Savic
Edmonton
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
Work History
Store Manager
Oakley
Edmonton
11.2025 - 04.2026
- Led daily store operations, including staff supervision, scheduling, inventory management, and customer service.
- Drove and exceeded sales performance by setting targets, monitoring KPIs, and implementing strategies to increase revenue.
- Trained, coached, and motivated team members to deliver exceptional customer experiences and meet company standards.
- Managed visual merchandising and ensured store presentation aligned with brand guidelines.
- Handled inventory control, stock replenishment, and loss prevention to optimize profitability.
- Resolved customer issues and maintained high levels of customer satisfaction and loyalty.
- Conducted performance evaluations and provided feedback to support staff development and retention.
- Analyzed sales reports and market trends to make data-driven decisions.
- Ensured compliance with company policies, health & safety regulations, and operational standards.
- Managed budgets, payroll, and administrative duties to achieve financial goals.
Store Manager
Lovisa
06.2023 - 11.2025
- Led daily store operations, including staff supervision, scheduling, inventory management, and customer service.
- Drove and exceeded sales performance by setting targets, monitoring KPIs, and implementing strategies to increase revenue.
- Trained, coached, and motivated team members to deliver exceptional customer experiences and meet company standards.
- Managed visual merchandising and ensured store presentation aligned with brand guidelines.
- Handled inventory control, stock replenishment, and loss prevention to optimize profitability.
- Resolved customer issues and maintained high levels of customer satisfaction and loyalty.
- Conducted performance evaluations and provided feedback to support staff development and retention.
- Analyzed sales reports and market trends to make data-driven decisions.
- Ensured compliance with company policies, health & safety regulations, and operational standards.
- Managed budgets, payroll, and administrative duties to achieve financial goals.
Keyholder
Untuckit Canada
01.2020 - 07.2023
- Provided leadership support.
- Helped run the store when store manager is away.
- Understood store sales plan and company sales goals and helped drive sales by increasing key performance indicators.
- Covered the sales floor zone and ensured that assigned areas are up to visual standards.
- Opened and closed the store.
- Created opening and closing reports for our kpi's.
- Tracked kpi's and provided solutions to address specific pain points.
- Proactively reached out to customers to understand their needs and concerns.
- West Edmonton mall
Chemical Technologist
Als Scandinavia
03.2018 - 01.2020
- Conducted sampling programs to analyze quality standards of soil, barely and water samples with regard to organic parameters such as Pah:er, PCBs, aliphatics and metals.
- Used GC-MS, ICP-MS and other analysis techniques for analyzing.
- Documented experiment findings in technical lab reports and data graphs.
- Assessed quality and integrity of products against specifications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Danderyd Stockholm
Assistant Store Manager
Chanel AB
01.2015 - 01.2017
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated daily customer service operations such as sales processes, orders and payments.
- Complied expense reports.
- Managed stock.
- Bookkeeping.
Store Manager
Anais moda
01.2013 - 01.2015
- Coordinated daily customer service operations such as sales processes, orders and payments.
- Monitored and maintained store inventory.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Drove and exceeded sales performance by setting targets, monitoring KPIs, and implementing strategies to increase revenue.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Delegated work to staff, setting priorities and goals.
- Monitored and maintained store inventory.
- Rijeka Croatia
Assistant General Manager
Porsche Middle East and Ghana
Accra
01.2010 - 01.2013
- Enhanced team engagement and performance with daily updates and informational meetings.
- Assisted GM in managing daily company operations to ensure positive, safe and profitable working environment.
- Implemented quality and productivity objectives to achieve company goals.
- Ensured that employees follow the company standards, policies and strategies.
- Cooperated with GM in recruiting, payroll processing, performance evaluation, promotions and releasing the employees.
- Coordinated with GM in planning short and long term projects, budgets, expense controls, schedules.
- Evaluated key productivity indicators and implemented process improvement initiatives.
- Managed direct reporting to GM related to financial, business and administration matters.
- Delegated daily work assignments and schedules for employees.
- Universal Motors Ltd, Accra Ghana
Manager
Consul Games Limited
Accra
01.2008 - 01.2010
- Worked at the new casino location in Accra, Ghana with setting up casino operations, cashier functions, hiring and training all casino staff in their new responsibilities.
- Managed people, operations and resources at various Consul Game locations in Ghana.
- Directly supervised all staff in casino on their assigned shift.
- Oversaw cashier functions, verified cash turn-ins and maintained accurate accountability of cash register.
- Assured and maintained the proper handling of all paperwork and prepared daily report.
- Ensured all gaming regulations and company policies were adhered to by customers and staff.
- Acted to resolve any guest problem or inconveniences as required.
- Responsible for maintaining daily inventory of food, beverage and other supplies to meet business demands.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Accra Ghana
Education
Chemical technology -
Chemical and technical school
Rijeka, CroatiaChemical engineering and technology -
University of chemical engineering and technology
Zagreb, CroatiaPhysical education - Personal trainer -
Intensive PT
Stockholm, SwedenSkills
- Excellent interpersonal communication skills
- Demonstrated managerial skills
- Supervisory skills
- Experience in handling and balancing cash register
- Financial books
- Strong attention to details
- Team Management
- Customer service
- Training & Development
- Critical thinking
- Conflict resolution
- Word processor
- Windows
- Excel
- PowerPoint
- Outlook
- Publisher
- Compassionate
- Multi-tasking
- Exercise programs
- Physical assessment
Languages
Native, Proficient, Advanced, Upper Intermediate
References
- Tihana Nadoveza, Als Scandinavia, Lead Chemist, tihananadoveza@gmail.com, 0046790332850
- Ulrika Jägre, Chanel AB, Store Manager, ulrika.jagre@gmail.com, +46 (0)730 74 08 54
- Eric Michaud ,Market Manager Oakley (263) 388-9052 , EMichaud@oakley.com
Timeline
Store Manager
Oakley
11.2025 - 04.2026
Store Manager
Lovisa
06.2023 - 11.2025
Keyholder
Untuckit Canada
01.2020 - 07.2023
Chemical Technologist
Als Scandinavia
03.2018 - 01.2020
Assistant Store Manager
Chanel AB
01.2015 - 01.2017
Store Manager
Anais moda
01.2013 - 01.2015
Assistant General Manager
Porsche Middle East and Ghana
01.2010 - 01.2013
Manager
Consul Games Limited
01.2008 - 01.2010
Chemical technology -
Chemical and technical school
Chemical engineering and technology -
University of chemical engineering and technology
Physical education - Personal trainer -
Intensive PT