Aleksandra Grenda
Summary
Detail-oriented and organized administrative professional with over 6 years of combined experience in providing exceptional support within an office environment. Proficient in handling correspondence, adept at utilizing various software tools to streamline office operations and enhance productivity. Strong interpersonal skills with a proven ability to maintain confidentiality and foster positive relationships within the workplace. Committed to delivering high-quality results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Receptionist/Office Administrator
Durabuilt Windows & Doors
10.2024 - Current
- Greeting incoming visitors and customers professionally, providing friendly and knowledgeable.
- Managing daily front desk operations, ensuring efficient guest check-in.
- Re-directing phone calls to appropriate departments.
- Collating payments as needed.
- Redistributing incoming mail and packages.
- Coordinating courier services for office staff.
Receptionist
Lux Windows & Doors
11.2021 - 06.2024
- Welcoming guests at the front desk.
- Distributing incoming phone calls to appropriate departments.
- Organizational duties such as filing.
- Submitting window orders to the main branch.
- Daily client assistance via email, phone and on-site.
- Depositing cheques, taking payments from clients.
- Delivery and pick up scheduling.
Reception Manager
Fama Residence Gdańsk Old Town
02.2019 - 07.2021
- Daily front desk operations – checking in and checking out guests, providing information about the establishment, preparation of proper paperwork for the day.
- Schedule planning, ordering office supplies.
- Training reception staff / Leading, monitoring, motivating and inspiring the team; providing guidance and support.
- Preparation of daily and monthly reports.
- Minor accounting duties.
Sales Associate
PRESTIGE Amber Gallery
01.2018 - 12.2018
- Comprehensive sale of professionally crafted jewelry made out of high quality amber.
- Various cleaning store and jewelry duties.
- Ensuring proper and safe opening and closing of the store.
Stewardess
WizzAir
05.2017 - 08.2017
- Enforcing safety and security regulations.
- Demonstrating the safety procedures.
- On-board food, drink, and merchandise sales.
- Providing personalized assistance to passengers.
- Taking efficient action in emergency situations.
Office Assistant/Customer Service
InPost
08.2016 - 02.2017
- Providing information and handing out parcels to customers.
- Working with in-company program and Microsoft Office.
- Creating daily reports / dispatch duties.
Hostess
Red Piano Dueling & Bistro Bar
10.2015 - 05.2016
- Greeting guest at the door.
- Opening and closing of the restaurant, providing costumers (as well as potential costumers) with information about the restaurant.
- Occasional busing tables duty.
Food Service Assistant
Costco Wholesale
02.2015 - 10.2015
- Operation of cash register.
- Food preparation.
Sales Representative
Chapters
10.2014 - 12.2014
- Providing exceptional customer service support.
- Conducting inventory cycle counts, replenishing stock, managing product returns, shelving products, and receiving and processing incoming store merchandise.
- Creating appealing and organized store environment with use of merchandise.
Restoration Technician
BELFOR Property Restoration
06.2014 - 09.2014
- Light to medium repairs, demolition and general cleaning as needed.
- Cutting, measuring, using basic power tools per scope of work.
- Site condition assessment / assessment for insurance purposes.
- Water, flood, fire and other property damage restoration.
Education
High School Diploma -
Jasper Place High School
Edmonton, AB06-2014
Skills
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively
- Communication Skills: Strong written and verbal communication for clear interactions with colleagues and clients
- Attention to Detail: Ensuring accuracy in documents, data entry, and communication
- Time Management: Ability to meet deadlines and manage time efficiently
- Technical Proficiency: Familiarity with office software (eg, Microsoft Office Suite, Google Workspace) and office equipment
- Problem-Solving Skills: Ability to identify issues and come up with effective solutions
- Interpersonal Skills: Building positive relationships with team members and clients
- Adaptability: Flexibility to adjust to changing priorities and tasks
- Confidentiality: Understanding the importance of handling sensitive information with care
- Customer Service Orientation: Providing support and assistance to clients or colleagues with a positive attitude
- Basic Accounting Skills: Understanding of financial principles for managing budgets or invoicing
- Proficient in Polish Language
Languages
Polish
Native or Bilingual
Timeline
Receptionist/Office Administrator
Durabuilt Windows & Doors
10.2024 - Current
Receptionist
Lux Windows & Doors
11.2021 - 06.2024
Reception Manager
Fama Residence Gdańsk Old Town
02.2019 - 07.2021
Sales Associate
PRESTIGE Amber Gallery
01.2018 - 12.2018
Stewardess
WizzAir
05.2017 - 08.2017
Office Assistant/Customer Service
InPost
08.2016 - 02.2017
Hostess
Red Piano Dueling & Bistro Bar
10.2015 - 05.2016
Food Service Assistant
Costco Wholesale
02.2015 - 10.2015
Sales Representative
Chapters
10.2014 - 12.2014
Restoration Technician
BELFOR Property Restoration
06.2014 - 09.2014
High School Diploma -
Jasper Place High School
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