Aleksandra Drzewiecka
Port Moody,BC
Summary
Skilled fulltime server with engaging personality, who utilizes customer service skills in a high fast environment. Adaptable to other professions requiring great communication skills engaging with customers needs. Dependable and dedicated in maintaining excellent work ethic. Always motivated to learn company standards to achieve their goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Frog Pub
2022.11 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cleaner/Detailer
Arkay LTD
2020.11 - 2022.10
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Detail cleaned apartment condos and townhouses for new homeowners to be ready to move in.
- Finished units by doing drywall repairs, patching, sanding and painting walls for the final coat.
Cashier/kitchen
Triple O's Restaurant
2019.04 - 2021.01
- Welcomed customers and helped determine their needs and satisfaction.
- This role involved multi-tasking, helping out in the kitchen and preparing food. As well as taking delivery orders, while being aware of new patrons entering the store.
- Being adaptable to fill in any extra prep work when required. Stocking and being ahead was a big asset.
Education
Diploma - Criminology
Douglas College
Coquitlam, BC06.2021
High School Diploma -
Heritage Woods Secondary School
Port Moody, BC06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Communication
- Detail oriented
- Flexible
Certification
- Red Cross training certificate- Taught lessons, as peer facilitator in “Beyond the Hurt” program. (Bullying prevention)
- Red Cross “Healthy Youth relationships”
- Certificate in customers with disabilities
- CAIB 1 certification (in process)
Timeline
Server
The Frog Pub
2022.11 - Current
Cleaner/Detailer
Arkay LTD
2020.11 - 2022.10
Cashier/kitchen
Triple O's Restaurant
2019.04 - 2021.01
Diploma - Criminology
Douglas College
High School Diploma -
Heritage Woods Secondary School