Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aleksa Kostadinovic

North Vancouver,BC

Summary

Dynamic Event Organizer with proven success at Sky Music, enhancing event attendance through strategic marketing and exceptional customer relations. Skilled in project management and crisis management, I foster team collaboration and implement effective access control measures, ensuring seamless event execution and high satisfaction levels.

Overview

5
5
years of professional experience

Work History

Event Organizer

Sky Music
10.2024 - 03.2025
  • Coordinated schedules and timelines for events.
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
  • Improved overall satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
  • Successfully managed a team of volunteers to provide exceptional support during events, fostering a positive work environment and efficient task completion.
  • Brainstormed and implemented creative event concepts and themes.
  • Trained and supervised event staff to complete tasks on time.

Access Control

Sky Music
08.2024 - 10.2024
  • Managed successful integration of multi-factor authentication systems, improving overall access control measures.
  • Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
  • Implemented access control measures at events, reducing unauthorized entries and maintaining a secure environment.
  • Oversaw access control procedures at event entrances, ensuring only authorized individuals gained entry.

Ticket Seller

Sky Music
06.2024 - 08.2024
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
  • Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
  • Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
  • Utilized specialized software programs for processing ticket orders accurately and efficiently.
  • Maximized revenue by upselling additional services or promotional packages when appropriate.
  • Maintained up-to-date knowledge of venue policies, procedures, and upcoming events to provide informed recommendations to customers.

Passenger Driver

Terra Travel
09.2023 - 05.2024
  • Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
  • Assisted passengers with special needs, ensuring their comfort and accessibility during transportation.
  • Kept vehicle interiors clean and organized throughout shifts; sanitized surfaces regularly per health guidelines.
  • Mentored new drivers during their training period by sharing best practices derived from years of experience.
  • Navigated through heavy traffic conditions with ease, resulting in prompt arrivals at destinations.
  • Managed time effectively by accurately estimating travel times based on current traffic patterns.
  • Communicated any delays or issues promptly to dispatchers while actively seeking alternate routes to minimize inconvenience.

Laborer

Seaspan ULC
04.2023 - 07.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Betting Operator

MaxBet
03.2021 - 01.2023


  • Proactively resolved disputes by thoroughly investigating discrepancies in bet outcomes and effectively communicating resolutions to affected parties.
  • Collaborated with team members to optimize service delivery, ensuring smooth workflow during peak hours.
  • Built strong relationships with clients, fostering loyalty by addressing concerns promptly and professionally.
  • Maintained thorough knowledge of betting regulations to ensure compliance in all transactions and interactions with customers.
  • Provided exceptional customer service, addressing inquiries via phone, email, or chat with professionalism and accuracy.

Delivery Driver

Uno Grill
05.2020 - 02.2021

Delivery Driver

Maxi Food Bar
11.2019 - 03.2020
  • Delivered food to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Physio Therapist

Private Medical School Zaharije Orfelin
Belgrade, Serbia
06.2019

Skills

  • Event planning
  • Project management
  • Customer relations
  • Team leadership
  • Problem solving
  • Communication skills
  • Access control
  • Volunteer coordination
  • On-site execution
  • Staff management
  • Decision-making
  • Volunteer management
  • Crisis management

Languages

English
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Event Organizer

Sky Music
10.2024 - 03.2025

Access Control

Sky Music
08.2024 - 10.2024

Ticket Seller

Sky Music
06.2024 - 08.2024

Passenger Driver

Terra Travel
09.2023 - 05.2024

Laborer

Seaspan ULC
04.2023 - 07.2023

Betting Operator

MaxBet
03.2021 - 01.2023

Delivery Driver

Uno Grill
05.2020 - 02.2021

Delivery Driver

Maxi Food Bar
11.2019 - 03.2020

Physio Therapist

Private Medical School Zaharije Orfelin

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Aleksa Kostadinovic