Boosted brand visibility by developing and executing targeted marketing campaigns.
Generated reports to support development and implementation of marketing plans.
Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
Inside Sales Representative
Salsbury Industries
12.2021 - 08.2023
Develop sales opportunities by soliciting new accounts, building rapport, providing technical information, and preparing quotations
Responsible for closing deals and processing payments
Create elevation drawings of product for customers to approve
Build relationship with key vendors
Review floor plans, specs, and elevations to provide accurate quotes.
Customer Service Representative
Salsbury Industries
05.2021 - 12.2021
Receive and place customer service telephone calls
Maintain excellent customer relationships by handling questions and concerns with speed and professionalism
Data entry and research as required to troubleshoot customer's questions
Process orders, forms, applications, and requests
Respond to emails in a timely manner with accurate information.
Shift Leader/Social Media Assistant
Yogurtland
09.2018 - 06.2019
Managed 3 associates per shift and maintained customer satisfaction
Maintained a safe and healthy environment for customers and employees
Produced social media posts about upcoming events to increase customer awareness
Coordinated fundraisers and catering events.
Education
Bachelor of Business Administration, Marketing -
California State University of Los Angeles
05.2020
Certification
Certified Phlebotomy Technician
Accomplishments
Center of Engagement, Service, and Public Good Award, Spring 2019
Leadershipexperienceandactivities
Hispanic Business Society, Director of Community Service, Fall 2018, Spring 2019, Communicated with over 30 non-profit organizations, resulting in attendance of 50 co-community service events. Coordinated/held 6 community service events that included feeding over 1,200 less fortunate in downtown LA. Reached out to Corporations to donate; products, supplies, utensils needed for the community service events.
Workeligibility
Eligible to work in the U.S. with no restrictions
Hobbies and Interests
Hiking, Music, Digital Marketing, Sports
Projects
Marketing 3950 & Marketing Plan- California State University of Los Angeles Sustainability Department, Spring 2019, Analyzed research to conclude the use of plastic in the University is contributing to plastic pollution in LA County. Recommended changes to the University's layout to improve efficiency of making a plastic free environment. Identified weak marketing strategies already campaigned on campus and proposed to enforce regulations on plastic use.