Summary
Overview
Work History
Education
Skills
Accomplishments
Technology Summary
Languages
Timeline
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ALEJANDRO SCHEJOLA

San Diego,CA

Summary

Results-oriented administrative specialist with a strong work ethic and technical skills. Recognized for meticulous attention to detail, accuracy, and timely management of disbursement functions across diverse industries. Adept at overseeing day-to-day operations, including workflow, quality assurance, and customer and administration duties. Consistently achieving top rankings in customer satisfaction and driving company effectiveness. Leads by example to execute strategic and operational direction, ensuring high customer satisfaction. Print production professional with a comprehensive understanding of efficient print project management and execution. Known for delivering projects on time while maintaining high-quality standards. Thrives in collaborative and adaptable team environments, meeting dynamic project requirements with a keen focus on detail and precision.

Overview

26
26
years of professional experience

Work History

Print Production Specialist

Yellow Letter HQ
Chula Vista , CA
10.2023 - Current
  • Reviewed job specifications for material and set-up requirements
  • Perform set-up tasks or delegate/oversee them
  • Monitor the equipment and product through the job run to ensure a high-quality product
  • Troubleshoot product or equipment-related issues and used computer-based workflows applications to manage files
  • Accurately document activities on Tier Boards and in relevant systems
  • Evaluate the mechanical condition of equipment, complete preventative maintenance, and involve Tech support as needed
  • Accurately mark, verify, and tag loads to ensure inventory accuracy
  • Provide work direction to others, whether direct crew or other individuals in the work stream
  • Actively participate in company safety programs and contribute to a safe culture
  • Meet or exceed established quality and productivity standards utilizing standard work procedures
  • Generate, implement, perform, and sustain continuous improvement ideas as well as housekeeping procedures to maintain work area
  • Participate in project teams as needed
  • Recommend and implement process improvements
  • Experience working in an industrial setting with a wide range of production machinery
  • Strong mechanical and technical skills, with the ability to troubleshoot, make decisions, and resolve machine issues
  • Experience with Lean and continuous improvement
  • Competent with rulers and measurements
  • Increased overall print quality by conducting thorough pre-production checks and maintaining equipment.
  • Developed customized solutions for clients, addressing unique print requirements and specifications.
  • Achieved a high level of accuracy in final printed products through meticulous proofreading prior to production runs.
  • Implemented cost-saving measures in the printing process, resulting in reduced expenses for the company.
  • Collaborated with graphic designers to ensure accurate color reproduction and alignment of printed materials.
  • Continuously reviewed work processes to identify areas where further improvements could be made for increased efficiency.
  • Conducted regular equipment maintenance to prevent downtime due to malfunctions or breakdowns during peak periods.
  • Managed multiple print projects simultaneously, ensuring timely delivery and client satisfaction.
  • Trained new team members on proper use of equipment, safety protocols, and best practices in print production.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Inspected machines and performed repairs.
  • Analyzed daily density readings from each printer to detect potential quality issues.

Freelance Graphic Designer

Schejola Design Studio
Chula Vista , CA
01.2021 - 10.2023
  • Extensive experience designing magazines, calendars, direct mail, advertising, digital media, marketing material, strategic branding, newsletters, etc
  • Daily responsibilities included but were not limited to; designing and developing all printed and web marketing materials, internal and external newsletters, corporate magazines, Sales and marketing presentation materials, brochures, annual calendars, trade shows, etc
  • Sales & marketing with design and development of PowerPoint presentations if needed
  • Formatted text and graphics files in preparation for uploading to Upright Packout internal and external websites
  • Rendered all photos and graphics for various clients
  • Redesigned and managed the reconstruction and design of Upright Packout Company, including a branding kit and digital business cards with QR code
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
  • Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
  • Implemented, re-designed and created various marketing materials (i.e., posters, business cards, holiday invitations, labels, and much more) saving the customers over 50% of their cost and turnaround time
  • Designing and printing business cards, brochures, presentation folder, letterhead, flyers/posters
  • Creating an identity, direct mail promotions and print communications for area businesses
  • Designing theme and graphics for marketing and sales presentations and corporate websites
  • Created multiple logos and poster designs for various churches
  • With 10 years of industry experience seeking a new opportunity

Technical Assistant

SDSE/KROSWISE
San Diego , CA
11.2014 - 01.2021

Collecting, processing, and distributing unclassified incoming and outgoing mail daily in accordance with USPS

  • Adhere to work according to established practices, procedures, techniques, and standards with minimal supervision within the assigned time frame

Processing incoming secret or confidential first class mail hand-carried to the mail center, special service mail, Naval messages from t SSC Pacific message center, outgoing confidential or secret mail, and internal guard mail in accordance with security program regulations

  • Follow instructions and communicate with supervisor or trainer to ensure client expectations are met
  • Adhere to suspicious package handling per USPS standards
  • Responsible for opening and processing mail in guidance with several data bases to ensure proper location delivery of mail
  • Maintaining vehicle inspection on daily basis to ensure oil gas and safety features are controlled
  • Responsible to set up appointments for any vehicle malfunctions with on base mechanic
  • Responsible for shredding multiple media including disks, Cd's, hard drives, unclassified and secret information under the proper guidelines and protocols of destruction
  • Processing special service mail in accordance with DoD and SSC Pacific handling and transmission guidance
  • Collecting, processing, and distributing mail addressed to military and/or civilian SSC Pacific leadership
  • Controlling, tracking, and processing for disposition all secret/top secret documents and material, including North Atlantic
  • Ensure all mail is properly marked with code, name and department to ensure accurate delivery upon daily route
  • Responsible to deliver mail to other navy locations with designated mail stops throughout the building
  • Ensure all incoming and outgoing mail is coded and properly labeled, proper actions and procedures must be taken if otherwise
  • Ensure my weekly responsibilities which are posted throughout the mail center are completed by the end of day
  • Cross trained with co-workers to have knowledge of all routes and locations

Site Lead Supervisor

RICOH Professional Services
03.2007 - 11.2012
  • Company Overview: San Diego, CA
  • Handled printer inspections and examined print clarity, color accuracy, conformance to specifications, and external defects of print products before delivery to customer
  • Implemented and oversaw the strategic and day-to-day activities of onsite high-volume digital print, production mail, pick-and-pack fulfillment, insertion, record, management, statement rendering, scanning, help desk, imaging transportation, shipping and receiving, courier, and inventory management
  • Maintained copy center collating and bindery equipment making adjustments as necessary; monitored services contracts and arranged for repair service as required; performed minor repairs and preventive maintenance on equipment as needed
  • Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, billing, commissions, proportions and percentages
  • Ascertained and employed quality-assurance processes to reduce errors, decrease costs, and improve productivity
  • Developed and analyzed the monthly performance and progress reports, including expense management and achievement of financial targets
  • Participated in the formation of proposals for business expansion within existing client sites
  • Responsible for assessing customer technology requirements and recommending business solutions in conjunction with the Professional Services Sales Manager
  • Formulated major account strategies and designs to uncover opportunity, market, and sell additional products and services to current clients, as well as divisions and departments not currently utilizing all RPS services
  • Implemented, re-designed and created various marketing materials (i.e., posters, business cards, holiday invitations, labels, and much more) saving the customers over 50% of their cost and turnaround time
  • Provided design specifications to customers for bulk printing of flyers
  • Designed creative materials for existing accounts
  • Evaluated and resolved high-priority and complex problems through close interaction with clients, vendors, and internal professionals in support of a proactive, responsive, and friendly mutually productive environment
  • San Diego, CA

Customer Service Lead Associate

Pitney Bowes Management Services
San Diego , California
12.2002 - 03.2007
  • Performed administrative support to a large insurance company (Marsh Risk & Insurance Services), including reception, mail, and filing duties
  • Responsible for ordering all office and kitchen products as well as maintaining the areas and keeping an accurate inventory
  • Worked with building/facilities management and other vendors to assess and provide solutions to any problem regarding any office products including printers, fax machines, and copiers
  • Performed preventive maintenance to printers, fax machines, and copiers, as well as loaded paper and cleared any paper jams
  • Troubleshot and resolved problems, mediated staff disputes, and handled customer complaints
  • Performed mail clerk duties
  • Sorted and distributed mail; researched and identified any non-addressed mail
  • Responsible for all Express Mail to be tracked and delivered with signature required
  • Oversaw and assisted with reception duties; routing faxes, answering and directing phone calls
  • Scheduled and set up conference rooms
  • Attended and announced clients and vendors to their contact
  • Provided administrative support to a well-known law firm Buchanan Ingersoll
  • Responsible for all legal copy jobs, materials, supplies, faxes, toner, scanning, kitchen supplies, filing, creating labels, and quick thinking to provide solutions at hand
  • Responsible to scan various size and types of paper in large volumes
  • Provided an Excel report of scanning numbers and details on a monthly basis
  • Increased scanning volumes by 70% after 6 months where new evening and night-time employees were hired to maintain scanning department productivity
  • Fixed, repaired, and created documents and pictures with Adobe Photoshop program
  • Delivered all documents and copy jobs on time to customers
  • Tracked all incoming/outgoing documents and provided answers to any questions regarding our services
  • Performed heavy-volume copy jobs including binding, spiral, comb, coil, wire binding
  • Gained experience with finishing work such as, drill hole-punching, gluing, foam board mounting and other copier features

Warehouse Manager

Joe Bernal's Floor Source, Inc.
06.2001 - 12.2002
  • Oversaw Shipping department
  • Reading knowledge of flooring blue prints
  • Responsible for calculating exact material needed for a job in order to provide the best cost savings possible to the owner
  • Ordered merchandise ahead of time in order to stock and prepare for installers
  • Maintained inventory on all merchandise shipped and received daily
  • Performed binding and installation of carpet for customers
  • Provided direct administrative support to owner, including running errands and reception duties

Order Picker

Costco Business Delivery
04.1999 - 03.2001
  • Audited merchandise accurately before being loaded on truck
  • Cleared out and prepared dock before picking crew arrived
  • Retrieved merchandise from stock according to the business delivery drop list
  • Responsible to make the business delivery dock flow with precision
  • Performed auditor duties

Education

Printing Tech I - Printing Basics Ricoh 900pro

Ricoh University
Los Angeles, CA
01.2010

Associate of Arts - Graphic Design

South Western College
Chula Vista, CA
01.2005

High School Diploma -

Sweetwater Union High School
National City, CA
01.1998

Skills

  • Graphic design proficiency
  • Strong attention to detail
  • Quality control inspection
  • Strong mechanical aptitude
  • Digital print equipment operation
  • Machinery inspection
  • Workflow optimization
  • Practitioner of quality control procedures
  • Technical troubleshooting
  • Computer literacy
  • Layout design

Accomplishments

  • Employee of the Quarter, 12/01/10, RICOH Professional Services
  • Service Excellence Ribbon, RICOH Professional Services
  • Employee of the Month, 07/01/05, Pitney Bowes
  • Employee of the Month, 08/01/05, Pitney Bowes
  • Employee of the Month, 12/01/05, Pitney Bowes
  • Employee of the Month, Costco
  • Perfect Attendance, 01/01/01, Costco

Technology Summary

  • MS Office (Word, Excel, PowerPoint)
  • Fiery
  • Oracle
  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Illustrator
  • Windows (all)
  • QuickBooks

Languages

English
Full Professional

Timeline

Print Production Specialist

Yellow Letter HQ
10.2023 - Current

Freelance Graphic Designer

Schejola Design Studio
01.2021 - 10.2023

Technical Assistant

SDSE/KROSWISE
11.2014 - 01.2021

Site Lead Supervisor

RICOH Professional Services
03.2007 - 11.2012

Customer Service Lead Associate

Pitney Bowes Management Services
12.2002 - 03.2007

Warehouse Manager

Joe Bernal's Floor Source, Inc.
06.2001 - 12.2002

Order Picker

Costco Business Delivery
04.1999 - 03.2001

Printing Tech I - Printing Basics Ricoh 900pro

Ricoh University

Associate of Arts - Graphic Design

South Western College

High School Diploma -

Sweetwater Union High School
ALEJANDRO SCHEJOLA