Alejandro Ramos Gonzalez
Toronto,ON
Summary
Professional and dedicated Front Desk Receptionist with outstanding social skills. I have been offering excellent customer service for years and will continue to do so as it is my passion. Can use a variety of computer programs for data entry and programs such as Microsoft Office.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Landmar Costa Los Gigantes
05.2022 - 07.2024
- Greeted guests at front desk and engaged in conversations while managing at least 100 daily check-ins and check-outs.
- Supported administrative tasks such as filing, data entry, and document preparation.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Samphire Resort
08.2019 - 03.2022
- Managed many phone calls and emails, directing inquiries to appropriate personnel for prompt resolution.
- In charge of completing check-in and check-out processes for our guests.
- Assisted in housekeeping and cleaning duties when the reception was closed.
- Booked tours/activities for our guests and coordinated them with travel agencies and touring companies.
Education
Bachelor of Science - Business Administration
Lindenwood University
St Louis, MO05.2018
Skills
- Customer Service
- Team Collaboration
- Administrative Skills
- Sales Skills
- Computer Programming
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
French
Professional Working
Timeline
Front Desk Receptionist
Landmar Costa Los Gigantes
05.2022 - 07.2024
Front Desk Receptionist
Samphire Resort
08.2019 - 03.2022
Bachelor of Science - Business Administration
Lindenwood University
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