Alejandro Quintero Pena
Oakland
Summary
Dynamic and tech-savvy professional with experience at OUSD, excelling in computer repair and problem-solving. Proven ability to deliver exceptional customer service while managing cash transactions at El Pollo Loco. A fast learner with strong coding skills in Python and a goal-oriented mindset, ready to contribute effectively to team success.
Overview
7
7
years of professional experience
Work History
Front End Associate
Walmart
San Ramon
07.2025 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Maintained store cleanliness and organized merchandise on shelves.
- Collaborated with team members to restock inventory and manage displays.
- Resolved customer complaints with empathy and professionalism to ensure satisfaction.
- Collected and relocated shopping carts, baskets, and reusable bags to appropriate areas.
- Performed daily closing procedures according to standard operating procedures.
Cashier
El Pollo Loco
Oakland
03.2023 - 08.2024
- Cashier for both the inside of the restaurant and the drive-thru. I also did some other work such as preparing the food and chopping chicken.
Computer Repair Intern
OUSD, Life Academy
06.2021 - 03.2022
- I worked on computers that needed repairs and I stripped unrepairable computers for parts.
Crew Member
Cinco De Mayo Ice Cream Shop
Oakland
06.2019 - 09.2019
- Prepared fruit and toppings for ice cream and helped serve ice cream.
Education
Bachelor's degree - Computer Science
Cal State East Bay
Hayward05-2028
General Education -
Life Academy High School Oakland
Oakland05-2024
Skills
- Coding- C#, C, Python
- Computer repair
- Customer Service
- Money Handling
- Time management
- Problem solving
- Computer skills
- Fast learner
- Website management
- Research
- Spanish fluency
- Team collaboration
- Verbal and written communication
- Goal-oriented mindset
- Multitasking and organization
- Tech-Savvy
- Social media
Affiliations
- California State East Bay Dean's List
- Life Academy High School Latino Student Honor
Languages
5,5
WORKING IN A TEAM
On March 1st, and March 2nd, 2025, I participated in an event at my campus called HackHayward, which was a hackathon where we were given freedom to make an application of our choosing, using an LLM as the center of our application. I worked alongside teammates to develop an application that acted as a voice assistant to the user. This taught me how to communicate with peers effectively to get a task done, using minimal resources to further develop our communication.
Timeline
Front End Associate
Walmart
07.2025 - Current
Cashier
El Pollo Loco
03.2023 - 08.2024
Computer Repair Intern
OUSD, Life Academy
06.2021 - 03.2022
Crew Member
Cinco De Mayo Ice Cream Shop
06.2019 - 09.2019
Bachelor's degree - Computer Science
Cal State East Bay
General Education -
Life Academy High School Oakland