Alejandro Moncada
Toronto,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
El Gato Gourmet
01.2020 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server Administrator
Big Day
08.2014 - 03.2020
- Enhanced server performance by optimizing configurations and implementing regular updates.
- Maintained accurate asset inventory records for servers, networking equipment, licenses tracking purposes.
- Coordinated vendor relationships to negotiate contracts, obtain technical support resources, and stay current on product offerings within the marketplace.
- Assisted in training junior administrators on various aspects of server management including troubleshooting techniques installing patches.
- Reduced downtime through proactive monitoring of server health and quick response to alerts.
Education
M.D. - Education
Universidad La Gran Colombia
Bogota Colombia08.2019
Specialist - Pedagogy
Uniagustiniana
Bogota05.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
Languages
Spanish
Native or Bilingual
English
Professional Working
Italian
Limited Working
Timeline
Server
El Gato Gourmet
01.2020 - 05.2022
Server Administrator
Big Day
08.2014 - 03.2020
M.D. - Education
Universidad La Gran Colombia
Specialist - Pedagogy
Uniagustiniana
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