Alejandro Mendoza
Los Angeles
Summary
Proven Parts Manager with expertise in inventory management, budget oversight, and staff training. Successfully streamlined operations and enhanced customer satisfaction through effective problem-solving and time management skills.
Overview
24
24
years of professional experience
Work History
Parts Manager
Santa Monica Ford
Santa Monica
02.2013 - Current
- Managed inventory levels for parts and accessories, ensuring optimal stock availability and minimizing delays in service.
- Supervised team members in daily operations and inventory management, fostering a collaborative environment to enhance workflow.
- Trained staff on inventory systems and proper stock handling techniques.
- Oversaw parts department budget, implementing cost control measures to maintain financial stability.
Parts Specialist
Ford Of Montebello
Montebello
01.2008 - 11.2012
- Guided customers in identifying and sourcing required parts to enhance satisfaction.
- Partnered with service technicians to swiftly fulfill parts requests, ensuring minimal downtime.
- Managed returns, exchanges, and refunds efficiently to maintain customer trust.
- Generated purchase orders for parts based on supplier requirements.
Parts Specialist
central ford
South Gate
05.2002 - 12.2005
- Guided customers in identifying and sourcing appropriate parts to meet their needs.
- Managed tracking of orders through Ford's inventory management system to ensure timely fulfillment.
- Collaborated with service technicians to fulfill parts requests promptly.
- Created purchase orders for new parts based on vendor requests to maintain stock levels.
Education
High School Diploma -
Jordan High
Los Angeles, CA01-1999
Skills
- Parts sourcing
- Inventory management
- Budget oversight
- Customer relationship management
- Obsolescence control
- Systems knowledge
- Staff training
- Time management
- Problem solving
- Customer satisfaction
Languages
English
Professional
Spanish
Professional
Timeline
Parts Manager
Santa Monica Ford
02.2013 - Current
Parts Specialist
Ford Of Montebello
01.2008 - 11.2012
Parts Specialist
central ford
05.2002 - 12.2005
High School Diploma -
Jordan High