Alejandro Lugo
Oxnard,CA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server/busser
Rosa Madera
Camarillo, CA
02.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
- Trained new servers on menu items and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Sales Associate
Hollister.Co
Camarillo, CA
09.2025 - 06.2026
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in visual merchandising, ensuring displays aligned with seasonal promotions and company standards.
- Processed transactions efficiently, maintaining accuracy in cash handling and point-of-sale operations.
- Collaborated with team members to optimize stock replenishment, minimizing out-of-stock situations on the sales floor.
Sales Associate
American Eagle Outfitters, Inc
Camarillo, CA
09.2024 - 05.2026
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Channel Isalnds HighSchool
Oxnard, CA06.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Memory retention
- Customer service
Languages
English
Professional Working
Spanish
Full Professional
Education
true
Timeline
Server/busser
Rosa Madera
02.2026 - Current
Sales Associate
Hollister.Co
09.2025 - 06.2026
Sales Associate
American Eagle Outfitters, Inc
09.2024 - 05.2026
High School Diploma -
Channel Isalnds HighSchool