Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Stephanie Pira

Merced,CA

Summary

Energetic and dedicated, bringing strong organizational and team-building skills to foster collaboration and drive success. Possesses in-depth understanding of process optimization and project management, coupled with proficiency in conflict resolution and strategic planning. Aims to enhance team performance and deliver impactful results.

Overview

3
3
years of professional experience

Work History

Inbound Stow PA

Amazon
09.2024 - Current
  • Led daily stow operations, supporting flow and staffing to meet performance targets
  • Reduced stow errors by 50% through bin list implementation and one-on-one coaching
  • Onboarded 20+ associates and multiple managers, reinforcing Standard Work and stow expectations
  • Created a bin list guide adopted by Learning and RELO, reducing bin collisions and standardizing training across departments
  • Conducted audit walks, coached associates, and escalated barriers to drive continuous improvement

Outbound Pick PA

Amazon
02.2024 - 09.2024
  • Led outbound pick operations for a team of 30+ associates, aligning labor to volume and consistently meeting Critical Pull Time (CPT) deadlines
  • Developed 3 Process Guides who were promoted to Process Assistant roles through growth oriented coaching
  • Analyzed pick rate, pick paths, and missed scan data to identify trends and drive performance improvements
  • Provided real-time coaching to improve speed, accuracy, and quality while reducing defects
  • Escalated and resolved operational barriers to maintained outbound flow and uphold the customer promise

Outbound Dock PA

Amazon
05.2023 - 02.2024
  • Led outbound dock operations for a team of 30+ associates, ensuring timely and accurate trailer departures
  • Adapted and maintained FIFO (First-In, First-Out) inventory management processes across three outbound dock reconfigurations, ensuring continuous operational efficiency.
  • Boosted trailer quality by 28% by leading standdowns and reinforcing safety and loading standards
  • Managed trailer staging and fluid load execution to support volume flow and dock productivity
  • Audited trailer loads for accuracy and compliance with Standard Work and dock safety practices
  • Coached associates in real time to reduce missorts, improve scan accuracy, and maintain load quality

Away Team Learning Trainer

Amazon
02.2023 - 05.2023
  • Support the launch of a new Amazon fulfillment center as a Learning Trainer, demonstrating strong ownership and trust
  • Trained over 75 associates and managers on critical operations, including Powered Industrial Trucks (PIT) and Trailer Dock Release (TDR), ensuring compliance and operational readiness
  • Drove implementation of Standard Work and SOPs, enabling a consistent and scalable training experience across shifts
  • Mentored incoming Learning Trainers, sharing high-impact best practices from my home site and delivering feedback to raise bar on training quality
  • Facilitated cross-site knowledge transfer, enabling other departments to replicate successful methods and improve onboarding outcomes

Learning Trainer

Amazon
11.2022 - 05.2023
  • Delivered onboarding and role-specific training to 200+ associates and managers across all departments, with a strong emphasis on safety, compliance, and Standard Work
  • Certified associates on Powered Industrial Trucks (PIT), reinforcing operational safety and procedural accuracy
  • Led GTDR (Global Transportation Docking / Release) and dock process training, ensuring safe trailer handling and dock flow across shifts
  • Developed and standardized safety-focused training materials now used by Learning across multiple departments
  • Managed and developed a team of 35+ Learning Ambassadors across all shifts, ensuring consistent and effective training delivery aligned with Amazon's safety and quality standards

Skills

  • Time management
  • Multitasking and organization
  • Strong problem solver
  • Attention to detail
  • Dedicated team player
  • Commitment to quality and service

Accomplishments

  • Reduced stow errors by 50% through implementing clear bin list, one-on-one coaching's, and process improvements, resulting in significantly higher accuracy and efficiency
  • Created and implemented a step by step guide on bin list in our RELO department which improved stow accuracy and DMPO scores, which was later adopted by the learning team as a training resource site wide
  • Trained and developed 3 AA's which all have since then become tier 3 Process Assistants

Timeline

Inbound Stow PA

Amazon
09.2024 - Current

Outbound Pick PA

Amazon
02.2024 - 09.2024

Outbound Dock PA

Amazon
05.2023 - 02.2024

Away Team Learning Trainer

Amazon
02.2023 - 05.2023

Learning Trainer

Amazon
11.2022 - 05.2023

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Stephanie Pira