Alejandro Carrillo Gonzalez
Coalinga
Summary
Accomplished business owner with a strong background in customer service and team leadership. Skilled in staff training and conflict resolution, ensuring high levels of public satisfaction and operational success. Aiming to harness these strengths to become a law enforcement officer.
Overview
6
6
years of professional experience
Work History
Business Owner
Tacos Y Tortas Chalio’s Visalia
Visalia
08.2023 - Current
- Oversaw inventory and supplier relationships.
- Ensured compliance with health regulations and food handling.
- Created schedules to optimize staff hours.
- Trained staff on food preparation and customer service.
- Implemented cost control measures to maintain the budget.
- Oversaw daily operations of the business and provided guidance when needed.
Shift Lead
Tres Agaves
Coalinga
07.2021 - 05.2023
- Trained new employees on customer service and operational procedures.
- Coordinated staff schedules.
- Assisted in resolving customer complaints.
- Inspections of equipment and work areas for safety compliance.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
Customer Service Associate
Walgreens
Coalinga
09.2020 - 06.2021
- Resolved customer complaints effectively and professionally.
- Assisted customers with product inquiries and store navigation.
- Processed transactions
- Assisted team members in addressing customer needs.
- Cleaned and organized the sales floor.
Education
High School Diploma -
Coalinga High School
Coalinga, CA06-2020
Associate of Applied Science - P.O.S.T
College of The Sequoias
Visalia, CA02-2027
Skills
- Customer relationship
- Team leadership
- Team building
- Strategic decisions
- Operational efficiency
- Work planning
- Problem solving
- Time management
- Effective communication
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Owner
Tacos Y Tortas Chalio’s Visalia
08.2023 - Current
Shift Lead
Tres Agaves
07.2021 - 05.2023
Customer Service Associate
Walgreens
09.2020 - 06.2021
High School Diploma -
Coalinga High School
Associate of Applied Science - P.O.S.T
College of The Sequoias