Alejandro Alvarez
Santa Rosa
Summary
Results-oriented In Home Sales Manager at AT&T with bilingual proficiency and strong problem-solving abilities, enhancing customer satisfaction. Consistently exceeded sales targets through adaptability and meticulous attention to detail. Committed to providing customized solutions that address varied customer requirements. My goal is to become associated with a company where I can utilize my skills and gain further expierence while enhancing the company's productivity and reputation.
Overview
13
13
years of professional experience
Work History
In Home Sales Manager
AT&T
Santa Rosa
03.2021 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales RETAIL
Metro by T-Mobile
03.2015 - 01.2021
- Excellent Communication Skills
- 2+ years’ experience in cashiering and customer service
- Demonstrated attention to detail and ability to work in a self-directed manner
- Dedicated and careful – high level of accuracy and strong attention to detail
- Consistently reach monthly goals in phones and accessories.
Apprentice
Deck-master Fine Decks Inc.
05.2013 - 01.2015
- Experienced in a range of construction repairs and production processes
- Solid knowledge of tools, equipment, materials, and resources used in construction, maintenance, and repair
- Chose and acquired materials needed for construction projects
- Maintained a clean and safe work area
Education
High School Diploma -
Elsie Allen High School
Santa Rosa, CA05.2013
Skills
- Bilingual proficiency
- Organizational skills
- Prioritization expertise
- Verbal communication
- Interpersonal communication
- Self-motivation
- High energy level
- Tolerance and flexibility
- Adaptability
- Execution ability
- Multitasking efficiency
- Detail orientation
- Problem-solving
Activities
In the process of completing my real estate license course through Chamberlin Real Estate School.
Timeline
In Home Sales Manager
AT&T
03.2021 - Current
Sales RETAIL
Metro by T-Mobile
03.2015 - 01.2021
Apprentice
Deck-master Fine Decks Inc.
05.2013 - 01.2015
High School Diploma -
Elsie Allen High School