Summary
Overview
Work History
Education
Skills
Program Highlights
Languages
Timeline
Generic

Diana Morales Laguna

Garden Grove

Summary


Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in medical environment. Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and develop skills in venipuncture and specimen handling in Phlebotomist/Clinical Medical Assistant role.

Overview

5
5
years of professional experience

Work History

Clinical Medical Assistant Extern

Healthpointe Medical Group
08.2024 - 08.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed phlebotomy procedures, skillfully collecting blood samples for laboratory analysis.
  • Assisted physicians with diagnostic tests for improved patient outcomes.
  • Prepared examination rooms, ensuring all necessary equipment and supplies were readily available for physicians.
  • Educated patients on medication administration, promoting proper usage and adherence to prescribed instructions.
  • Provided pre-and post-operative care instructions to patients undergoing surgical procedures, supporting successful recoveries.
  • Conducted EKG testing efficiently, aiding in the diagnosis of cardiovascular issues among patients.
  • Contributed to the smooth operation of the clinic through effective inventory management and supply replenishment tasks.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Welcomed patients and inquired about wellbeing since last treatment.

Housekeeper/EVS

Hoag Hospital
08.2022 - 02.2023
  • Labor and Delivery Dept
  • Turn over in patients' room while in surgery
  • Terminal cleaned the Operating rooms maintained a 45min or less timeframe
  • Full knowledge of proper PPE when cleaned Isolation rooms such as contact, airborne and droplet
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Cleaned and stocked Patients room by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Dusted picture frames and wall hangings with cloth
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Used chemicals by following safety protocols and procedures to avoid burns and spills
  • Emptied wastepaper and other trash from premises and moved to appropriate receptacles
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
  • Changed bed linens and collected soiled linens for cleaning
  • Handled requests for extra linens, toiletries and other supplies

Crewmember

Left Bike Inc.
11.2021 - 01.2022
  • Assigned to help set up Christmas decorations at Montclair Mall, Lakewood, Santa Anita as well Cerritos Mall
  • Assembled Santa's village including lighting work, fluffed and rearranged the main tree
  • Color coordinated each hallway section to maintain an organized set up for decorations
  • Unloaded, unwrapped, wiped down all spheres, slays, framework, tables and ensured decorations were well cleaned and looked presentable
  • Unwrapped and laid down string lights in correct hallway section

Environmental Services (Housekeeping)

Saddleback Memorial Care Hospital
10.2019 - 04.2021
  • Cleaned discharged rooms by wiping down the bed, counters, walls also changed the linen and soiled trash
  • Disinfected Various areas to keep them sanitary and clean
  • Wore the proper PPE before entering Positive covid rooms
  • Accepted the responsibility for all assigned Master Keys, access card and all clean up calls
  • Provided the safe and timely transport of patients to numerous locations throughout the hospital
  • Carefully transported deceased patient to the Morgue

Education

Phlebotomy Certification - Phlebotomy Technician

Us Colleges
Santa Ana, CA
12-2024

Certificate of Completion -

Hope Builders Clinical Medical Assisting Training Program
Anaheim, CA
09-2024

Vocational Medical Certificate of Completion (Non-Credit) -

Santiago Canyon College
Orange, CA
08.2024

BLS Certificate - BLS

Hope Builders
Anaheim, CA
06-2024

PPE Certification -

Hope Builders
Anaheim, CA
04-2018

High School Diploma -

Harbor Day
Garden Grove, CA
06.2013

Skills

  • Bilingual English/Spanish
  • Interview Patients
  • Take Histories
  • Chart Documentation
  • Obtain Vital Signs
  • Specimen Processing
  • Record Electrocardiograms
  • Excellent Communication Skills
  • Procedure tray arrangement
  • Administration of injections using multiple techniques
  • Venipuncture
  • Patient preparation
  • Specimen labeling procedures
  • Specimen handling
  • Order of draw
  • Capillary puncture
  • Centrifugation
  • Patient care
  • Patient support
  • Medical terminology
  • Butterfly venipuncture
  • Certified in CPR/AED

Program Highlights

Clinical Medical Assistant Trainee, Hope Builders, 03/24-09/24


Cleaned and sterilized instruments; disposed of contaminated supplies, Obtained, compiled and recorded patient medical data, including health history, progress notes and results of physical examination, Performed therapeutic procedures, such as injections, immunizations, suturing, wound care, and infection management, Entered patient history, diagnosis, vital signs, prescription history and other information into electronic health record (EHR), Provided basic patient care or treatment such as taking temperatures, blood pressures or dressing wounds, Administered medication as directed by Physician, Successfully Identified different types of appointment scheduling methods, display sensitivity when managing appointments, manage the appointment schedule, and scheduling follow up appointments, Successfully utilized an EMR, create a patient's medical record and input patient date utilizing a practice management system

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Clinical Medical Assistant Extern

Healthpointe Medical Group
08.2024 - 08.2024

Housekeeper/EVS

Hoag Hospital
08.2022 - 02.2023

Crewmember

Left Bike Inc.
11.2021 - 01.2022

Environmental Services (Housekeeping)

Saddleback Memorial Care Hospital
10.2019 - 04.2021

Vocational Medical Certificate of Completion (Non-Credit) -

Santiago Canyon College

High School Diploma -

Harbor Day

Phlebotomy Certification - Phlebotomy Technician

Us Colleges

Certificate of Completion -

Hope Builders Clinical Medical Assisting Training Program

BLS Certificate - BLS

Hope Builders

PPE Certification -

Hope Builders
Diana Morales Laguna