Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alejandro Aguiar

Toronto,ON

Summary

Dynamic retail professional with leadership experience at Rogers Communications, excelling in sales strategy development and complex problem-solving. Proven track record of exceeding sales targets while fostering a motivated team environment. Skilled in fraud prevention strategies, ensuring compliance and protecting assets, all while delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

Supervisor / Retail Sales Specialist

Rogers Communications
05.2022 - Current
  • Create sales contracts for customers for various types of products & services, while maintaining compliance with company policies.
  • Inspire and motivate our team, providing guidance, assistance and training to ensure extreme performance and customer satisfaction.
  • Apply fraud prevention measures, identify and address suspicious activities to reduce losses and protect the company's assets.
  • Assist in opening & closing procedures including cash handling, safety protocols, operational and daily reports.
  • Handle customer escalations & issues, maintain a positive and professional store environment.
    Manage inventory levels, operate regular stock checks, order supply, and ensure accurate tracking of goods
  • Consistently met or exceeded individual sales goals while contributing to overall store success.

Material Handling Specialist

FCA Automobiles
05.2019 - 09.2022
  • Perform duties in alignment with a critical, time-sensitive schedule, consistently meeting performance quotas and deadlines.
  • Adapt to new responsibilities daily, continuously developing skills and aligning with company operations.
  • Excel in high-pressure environments, consistently upholding quality standards and delivering efficient results.

Footwear Associate - Men’s & Women’s

Sporting Life
08.2018 - 05.2019
  • Assist customers in selecting the right products for their needs, offering guidance on proper footwear use, including running mechanics, foot alignment, and seasonal suitability.

Footwear Associate

Aldo
03.2018 - 08.2018
  • Consistently met or exceeded personal sales targets through exceptional customer service and persuasive selling techniques.

Cashier & Tool Rental Associate

Home Depot
02.2015 - 03.2018
  • Draft and manage contracts for customers seeking to rent or purchase heavy machinery from the Tool Rental Department.
  • Recognized with the Best Cashier Award across the entire district for exceptional service and performance.

Education

Advanced Diploma - Business Administration and Finance

Humber College
York
01.2019

Skills

  • Leadership Experience
  • People & Communication Skills
  • Complex Problem-solving
  • Fraud Prevention Strategies
  • Sales Strategy Development
  • Management Support
  • Project Management

Accomplishments

    Spearheaded our "Act Local Initiative", leading it to become the most impactful & successful program in the district, recognized for it's exceptional results and widespread participation by both staff and customers.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Supervisor / Retail Sales Specialist

Rogers Communications
05.2022 - Current

Material Handling Specialist

FCA Automobiles
05.2019 - 09.2022

Footwear Associate - Men’s & Women’s

Sporting Life
08.2018 - 05.2019

Footwear Associate

Aldo
03.2018 - 08.2018

Cashier & Tool Rental Associate

Home Depot
02.2015 - 03.2018

Advanced Diploma - Business Administration and Finance

Humber College

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Alejandro Aguiar