Alejandra Torres
Lancaster
Summary
Hardworking Bartender with experience in casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level . Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Bartender
Medrano's Sport Bar And Grill
12.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Black And Gold Bar
06.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
Assistant Manager
Little Caesars
11.2015 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Child Care Worker
Curacao
04.2018 - 03.2021
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Prepared and served nutritious and healthy meals and snacks.
- Developed age-appropriate activities and crafts to engage children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
Education
High School Diploma -
Regina Avalos
Mexico City 08.2015
Skills
- Food Service
- Suggestive Selling
- Basic Accounting
- Food Running
- Menu Memorization
- Payment Processing
- Beverage Preparation
- Health Codes Compliance
- Customer Service
- Liquor, Beer, and Wine Knowledge
- Conversant in Spanish and English
- Fluency in Spanish and English
- Outgoing Personality
- Responsible Alcohol Service
- Cash Register Operation
- ABC Standards
- Team Player Attitude
Gym , Hiking , Reading
I've always liked being active, so I keep myself active by working out at the gym , going hiking etc and also like to eat healthy . I like readings books in my free time .
Languages
Spanish
Native or Bilingual
English
Timeline
Bartender
Medrano's Sport Bar And Grill
12.2022 - Current
Bartender
Black And Gold Bar
06.2022 - 11.2022
Child Care Worker
Curacao
04.2018 - 03.2021
Assistant Manager
Little Caesars
11.2015 - 02.2022
High School Diploma -
Regina Avalos
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