Alejandra Stein
Simi Valley
Summary
Dynamic logistics specialist with proven expertise at Evolution Fresh/Starbucks, excelling in inventory management and order processing. Adept at utilizing RF scanners and fostering effective communication to resolve discrepancies. Recognized for attention to detail and problem-solving skills, ensuring seamless operations and enhanced customer satisfaction. Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Customer-focused Front Service Clerk recognized for productivity and efficiency in completing tasks. Skilled in customer service, time management, and problem-solving to enhance customer satisfaction and streamline operations. Excel at communication, teamwork, and adaptability, contributing positively to fast-paced retail environments by ensuring smooth front-end operations.
Overview
25
25
years of professional experience
Work History
Front Service Clerk
Costco
Culver City
03.2024 - Current
- Assisted members with inquiries and product location throughout the store.
- Processed transactions efficiently at the front checkout station.
- Educated customers on membership benefits and store policies.
- Handled returns and exchanges, resolving member issues promptly.
- Provided friendly greetings to all members entering the store entrance.
- Greeted customers in a friendly and professional manner.
Plant logistics specialist
Evolution Fresh / Starbucks
Rancho Cucamonga
06.2015 - 10.2023
- Order drums for production.
- Verify the quantities needed for each batch made.
- Schedule batches made for all three shifts.
- Receive the raw product.
- Cycle counts.
- Practice FIFO.
- Report any discrepancies I find in the teams.
- Use RF scan guns.
- Keep inventory counts in the freezer.
- Work on A3 projects.
- Use Microsoft, Aurora reports, Teams, Ross.
Warehouse Worker
AEP Industries
Chino
03.2008 - 06.2015
- Order picker.
- Receiving product.
- Cycle counts once a month.
- Load and unloading trailers.
- RF scan guns.
- Print out BOL'S for drivers.
Shipping and Receiving
Excel
Chino
06.2006 - 01.2008
- International Shipping.
- Put aways with RF scan gun.
- Replenish.
Cashier/Customer Service
Carl's Jr.
Ontario
03.2001 - 06.2005
- Take customers orders.
- Manage cash register.
Education
High school diploma - General Studies
Chaffey High School
Ontario, CA06.1998
Skills
- Forklift
- Logistics
- Order Picker
- Order Picking
- RF Scanner
- Shipping & Receiving
- Freight Experience
- Microsoft Outlook
- Microsoft Office
- Microsoft Teams
- Reach Truck
- Microsoft Word
- Quality Inspection
- Supply Chain
- Pallet Jack
- Microsoft Excel
- Data entry
- Return handling
- Membership education
- Effective communication
- Problem solving
- Attention to detail
- Transaction processing
- Cash handling expertise
- Returns processing
Assessments
Basic attention to detail, Proficient, 06/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information, Proficient
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Professional
Timeline
Front Service Clerk
Costco
03.2024 - Current
Plant logistics specialist
Evolution Fresh / Starbucks
06.2015 - 10.2023
Warehouse Worker
AEP Industries
03.2008 - 06.2015
Shipping and Receiving
Excel
06.2006 - 01.2008
Cashier/Customer Service
Carl's Jr.
03.2001 - 06.2005
High school diploma - General Studies
Chaffey High School