Summary
Overview
Work History
Education
Timeline
Generic

Alejandra S. Gutierrez

Sunnyvale

Summary

Program Manager of Workforce Development with extensive expertise in program management, adult education, and workforce development. Demonstrates a strong ability to align programs with local labor market trends and employer needs, fostering equitable access for diverse populations. Committed to enhancing community outreach and cultural competency, leveraging leadership and program valuation skills to drive impactful results and innovation in workforce initiatives.

Overview

46
46
years of professional experience

Work History

Program Manager of Workforce Development

Community Health Partnership
01.2023 - Current
  • Develop workforce development programs (e.g., training, apprenticeships, internships, job readiness workshops)
  • Align programs with local labor market trends and employer needs
  • Ensure programs are accessible and equitable, often targeting marginalized populations
  • Build partnerships with employers, community-based organizations (CBOs), training providers, and government agencies
  • Coordinate with industry leaders to identify in-demand skills and job opportunities
  • Establish and tracks metrics (e.g., job placements, training completions, retention rates)
  • Evaluate program outcomes and adjusts strategies for improvement
  • Prepare reports for stakeholders and funders detailing outcomes and impact
  • Hire, train, and supervise program staff, contractors, or interns
  • Support staff development to ensure high quality program delivery

College and University Liaison/Customer Service

Harry K. Wong Publications
01.2014 - 01.2028
  • Build and maintain relationships with education departments at colleges and universities
  • Promote the use of Harry K
  • Wong's materials (like The First Days of School) in teacher education programs
  • Coordinate bulk textbook orders or classroom sets for student teachers and education faculty
  • Provide resources and guidance to professors adopting Wong’s publications for courses on classroom management, teaching methodology, or student teaching seminars
  • Answer questions about how materials align with course syllabi or standards
  • Work with internal teams to track inventory, process orders, and manage logistics—especially for bulk academic orders
  • Recommend appropriate products based on a customer’s needs
  • Explain features and benefits of materials, often guiding customers toward professional development or supplemental tools

Community Education Manager

Sunday Friends Foundation
01.2022 - 01.2023
  • Design and oversee community education initiatives (e.g., health workshops, financial literacy, tenant rights, civic engagement)
  • Adapt curriculum and outreach materials to meet the cultural and linguistic needs of target populations
  • Align education programs with the mission and strategic goals
  • Lead educational sessions, trains community members, or supports peer educators/Community Health Workers (CHWs)
  • Builds relationships with community leaders, schools, faith groups, and CBOs to promote participation and trust
  • Act as a liaison between the organization and the community to ensure feedback loops and relevance
  • Track attendance, participation, and learning outcomes
  • Evaluate program impact and adjusts approaches as needed
  • Create or adapt culturally competent educational materials, including presentations, flyers, handouts, and toolkits
  • Collaborate with communications teams to amplify messaging
  • Connect participants to services or resources (healthcare, legal aid, housing support, etc.) after educational sessions

System Navigator and Rehabilitation Specialist with CCBHC Clinic

Pacific Clinics
01.2020 - 01.2022
  • Support recovery-oriented goals, like building daily living skills, coping strategies, social skills, and vocational skills
  • Use person-centered approaches (e.g., WRAP plans, strengths-based planning) to help clients define and pursue their goals
  • Provide one-on-one or group interventions focused on independent living, education, employment, and social connection
  • Integrate behavioral health rehabilitation with attention to physical health, cultural needs, trauma-informed care, and community inclusion
  • Work closely with case managers, therapists, peer support workers, and clinicians as part of a multidisciplinary team

HR Trainer

Goodwill Industries of Santa Clara County
01.2020 - 01.2020
  • Conduct onboarding and orientation sessions for new hires, covering policies, procedures, workplace expectations, and safety
  • Deliver ongoing professional development training for existing staff (e.g., communication, conflict resolution, customer service, job readiness)
  • Develop and facilitated life skills and job readiness workshops: resume writing, interview prep, workplace behavior, etc
  • Assess learning outcomes and maintained training records
  • Collect feedback and adapted training based on participant needs and performance metrics

Family Partner

Uplift Family Services
01.2018 - 01.2020
  • Provide emotional support and mentorship to caregivers based on lived experience
  • Validate family members’ experiences and helps them feel less alone or judged
  • Advocate for the family’s voice and choices in treatment and service planning
  • Support families in building communication, self-advocacy, and problem-solving skills
  • Help caregivers actively participate in treatment planning and decision-making
  • Work as part of a multidisciplinary team (with therapists, case managers, clinicians, etc.) to ensure services are family-driven and culturally responsive
  • Offer insights during team meetings based on both personal experience and the family's needs
  • Meet families in their homes or community settings to provide accessible, non-judgmental support
  • Facilitate support groups or parent education workshops
  • Maintain case notes and tracks family engagement per agency and funding requirements

Adjunct Instructor of Spanish

Mission College
01.2014 - 01.2020
  • Prepare and deliver lessons in Spanish (beginning to advanced levels), following the college’s curriculum and course outlines
  • Incorporate grammar, vocabulary, pronunciation, conversation, reading comprehension, writing skills, and cultural context
  • Design or adapt instructional materials, assignments, exams, and activities
  • Evaluate student progress through quizzes, tests, oral presentations, written assignments, and class participation
  • Provide timely, constructive feedback and maintains accurate records of grades and attendance
  • Stay up to date on best practices in language pedagogy, especially for community college learners

Adjunct Instructor of English as a Second Language

Evergreen Valley College
01.2014 - 01.2020
  • Deliver ESL courses that cover listening, speaking, reading, and writing skills, tailored to various proficiency levels
  • Design and adapt course materials to meet diverse student needs, incorporating effective teaching methodologies
  • Evaluate student progress through assignments, tests, and presentations, providing constructive feedback to facilitate improvement
  • Create an inclusive classroom environment that respects and integrates the cultural backgrounds of all students
  • Engage in ongoing learning opportunities to stay current with ESL teaching best practices and methodologies

Tenured Language Lab Manager/English as a Second Language Instructor

Hartnell College
01.2002 - 01.2014
  • Design and teaches credit and non-credit ESL courses (beginning to advanced levels), focusing on speaking, listening, reading, and writing
  • Integrate grammar, vocabulary, pronunciation, academic skills, and life skills relevant to adult learners, immigrants, and college-bound students
  • Develop syllabi, instructional materials, and assessments aligned with state standards (like EL Civics or noncredit pathways)
  • Work closely with diverse student populations, including migrant workers, first-generation college students, and returning adults
  • Advise students on educational pathways, including transitioning to credit ESL or other college programs
  • Manage the day-to-day operation of the language lab, ensuring access to technology-based language learning tools (e.g., Rosetta Stone, Burlington English, ESL software platforms)
  • Maintain and update lab software, hardware, and digital learning tools, often coordinating with IT
  • Collaborate with ESL faculty to align lab resources with classroom instruction and curriculum
  • Develop self-paced or supplemental lab modules that reinforce classroom learning
  • Train and supervises lab assistants, tutors, or student workers
  • Support students individually in using lab resources to strengthen their language skills
  • Lead department-wide initiatives to improve ESL instruction and access
  • Participate in curriculum development, program reviews, and institutional planning—especially important as a tenured faculty member
  • Engage in grant writing or manage special projects related to noncredit ESL or workforce development
  • Coordinate with adult schools, local nonprofits, and workforce training programs to build ESL pathways and meet community needs
  • Advocate for underserved and linguistically diverse populations in institutional settings
  • Participated as a Senator in shared governance
  • Mentor new instructors
  • Lead program reviews, WASC accreditation tasks, and diversity/equity/inclusion initiatives

Associate Professor of Spanish

Defense Language Institute
01.1996 - 01.2002
  • Provide in-depth instruction across all aspects of the Spanish language, including speaking, listening, reading, writing, grammar, and cultural competence for courses designed for military or government personnel who need to quickly attain proficiency for practical, real-world use
  • Develop, adapt, and update curriculum to ensure it meets the specific needs of students preparing for military or diplomatic assignments
  • This includes integrating cultural aspects relevant to Spanish-speaking countries, such as customs, politics, and history
  • Use a variety of pedagogical approaches, including task-based learning, immersive techniques, and simulation exercises that help students apply their language skills in real-world scenarios (e.g., interactions in a military or governmental context)
  • Integrate cultural education into language training, focusing on the practical use of Spanish in diverse, real-world settings (e.g., Latin American countries, Spain, or specific Spanish-speaking regions relevant to military assignments)
  • Teach students how to effectively navigate cultural differences and interact with Spanish-speaking individuals in professional and informal settings
  • Conduct research on language acquisition, military language needs, or pedagogical strategies for teaching foreign languages to adult learners
  • Engage in continuous professional development, attend language-teaching conferences, workshops, and collaborate with experts in military language education

Eligibility Worker

Los Angeles Department of Public Social Services, Belvedere District
01.1982 - 01.1996
  • Conduct intake interviews with applicants seeking assistance from AFDC, Food Stamps and Medi-Cal Programs
  • Collect and verify documentation regarding personal information, verifying family size, income, and any other criteria required for public assistance programs
  • Analyze financial records, household income, and other factors to determine which services the applicant qualified for
  • Keep detailed records for each case they processed, including income levels, household members, and any changes in circumstances that might affect eligibility
  • Regularly update cases and reevaluate eligibility when clients reported changes in income, family size, or other relevant factors
  • Conduct in-person interviews with clients at public assistance offices
  • Address client questions, concerns, and complaints regarding the status of their applications, program rules, or eligibility changes

Education

Licenciatura - Lengua y Literatura (BA in Spanish and Literature)

Universidad Autónoma de Guadalajara
01.1982

Community Health Worker Certificate - undefined

Foothill College
Los Altos Hills, CA
01.2014

EdD (abd) - Teaching with Technology Application in the Classroom

Grand Canyon University
Phoenix, AZ
01.2008

MA - Applied Linguistics/Teaching Foreign Languages

Monterey Institute of International Studies
Monterey, CA
01.1999

MA - Translation and Interpretation

Monterey Institute of International Studies
Monterey, CA
01.1995

Timeline

Program Manager of Workforce Development

Community Health Partnership
01.2023 - Current

Community Education Manager

Sunday Friends Foundation
01.2022 - 01.2023

System Navigator and Rehabilitation Specialist with CCBHC Clinic

Pacific Clinics
01.2020 - 01.2022

HR Trainer

Goodwill Industries of Santa Clara County
01.2020 - 01.2020

Family Partner

Uplift Family Services
01.2018 - 01.2020

College and University Liaison/Customer Service

Harry K. Wong Publications
01.2014 - 01.2028

Adjunct Instructor of Spanish

Mission College
01.2014 - 01.2020

Adjunct Instructor of English as a Second Language

Evergreen Valley College
01.2014 - 01.2020

Tenured Language Lab Manager/English as a Second Language Instructor

Hartnell College
01.2002 - 01.2014

Associate Professor of Spanish

Defense Language Institute
01.1996 - 01.2002

Eligibility Worker

Los Angeles Department of Public Social Services, Belvedere District
01.1982 - 01.1996

Community Health Worker Certificate - undefined

Foothill College

EdD (abd) - Teaching with Technology Application in the Classroom

Grand Canyon University

MA - Applied Linguistics/Teaching Foreign Languages

Monterey Institute of International Studies

MA - Translation and Interpretation

Monterey Institute of International Studies

Licenciatura - Lengua y Literatura (BA in Spanish and Literature)

Universidad Autónoma de Guadalajara

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Alejandra S. Gutierrez