Alejandra Rueda Magaña

Reorganization of the administrative operations and management.
Implement administrative processes and ongoing support with all the areas of the restaurant. Evaluate and develop the menu, suppliers relationships and employees careers. Create policies that would help to ensure the compliance of the regulations requirements.

Negotiation and development of suppliers. Monthly and annual forecast planning.

Generation and monitoring of promotions and purchase orders. Direct support and resolution of incidents with suppliers. Assistance to more than 400 stores of the Hyper and Super format. Analysis and development of promotional events.

Acquired knowledge about different processes and banks to provide support for up to 5 departments of 20 people. Provided feedback to improve and ensure a safe and welcoming environment. Updated customer interaction and transactions in a detailed summary. Resolved issues with customers in a polite manner and according to the bank's strict policies in person, through phone and email.

Follow-up of promotions and evaluation of their performance. Acquired knowledge about the retail purchase process;Attention and direct support to suppliers and stores.

Process management in practice. Hiring, monitoring and necessary procedures. Filed paperwork, sorted, and delivered mail and maintained office organization.