Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alejandra Romero

Wildomar

Summary

Certified nursing assistant passionate about taking care of others. observant and dependable, with pleasant beside manners and sufficient physical fitness to handle all patient needs. I am caring, compassionate and well organized with strong housekeeping and record keeping skills.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Church Volunteer

The Only Hope
01.2020 - Current

Engaged in age-appropriate activities and care routines for children aged 6 months to 12 years, promoting physical and emotional well-being.

Certified Nursing Assistant

Avaria Healthcare Center
12.2022 - 12.2025
  • Assisted residents with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient information accurately in electronic health records systems.
  • Assisted in transferring residents safely using proper techniques and equipment.
  • Participated in training new staff on care procedures and best practices.

Cashier/ Waitress

Los Portales Taco Shop
07.2020 - 08.2022
  • Streamlined transaction workflows to enhance customer service during peak hours at a fast-food establishment.
  • Ensured service area and dining space remained clean to enhance customer experience throughout shifts.
  • Guided customers in menu item selection to enhance dining experience and provided detailed product information.
  • Executed accurate processing of cash, credit, and mobile payments to ensure seamless transactions during high-volume times.
  • Delivered prompt and attentive service to enhance customer satisfaction while waiting tables.

Receptionist

Desert tires and wheels
08.2018 - 05.2020
  • Greeted customers and visitors warmly at front desk.
  • Managed incoming calls and directed them to appropriate departments.
  • Scheduled appointments and maintained calendar for service department.

Education

innovation high -

Skills

  • Bilingual
  • Time management
  • Communication skills
  • Responding to emergencies
  • First aid
  • Disability care
  • Monitoring vitals
  • ADLs assistance
  • Complex problem solving
  • Charting experience
  • Physical examinations
  • Staff training
  • Customer service excellence
  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail
  • G-tube care
  • Activity coordination
  • Transporting patients
  • General housekeeping
  • Payment processing
  • Adaptability to change
  • Multitasking under pressure
  • Problem-solving
  • Adaptability and flexibility
  • High-energy attitude

Certification

  • Certified nursing assistant
  • First aid/ cpr

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Certified Nursing Assistant

Avaria Healthcare Center
12.2022 - 12.2025

Cashier/ Waitress

Los Portales Taco Shop
07.2020 - 08.2022

Church Volunteer

The Only Hope
01.2020 - Current

Receptionist

Desert tires and wheels
08.2018 - 05.2020

innovation high -

Alejandra Romero