Fabiola Reza
Montclair
Summary
As a customer service professional, I bring valuable experience in addressing and resolving issues effectively. I am known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Special Education Instructional Aide
Ontario Montclair School District
03.2025 - Current
- Participate in professional development opportunities to stay current on best practices within the field of special education.
- Document behaviors, implement interventions, and treatment results.
- Assist teachers and work individually with students with special needs, helping each navigate education system.
- Collaborate with teachers to help with classroom and workload management.
Receptionist/Office Assistant
Homuth & Homuth
09.2022 - 03.2025
- Wrote a monthly sales report, updated it daily, and provided feedback on store performance
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses
- Trained and supervised 3 new employees
- Pre Tested patients to give doctors an estimate of new prescription
- Submitted insurance authorizations
Sales Representative
Earth Roots
03.2022 - 09.2022
- Reached a reasonable yet high amount of sales every day
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established personal connections with customers, exceeding customer service expectations
Crew Member/Cashier
JUICE IT UP
11.2021 - 04.2022
- Maintained the food environment clean
- Washed and prepped fruits
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
Crew Member/Cashier
La Real Michoacana
11.2020 - 02.2021
- Maintained a clean and safe work environment
- Improved equipment maintenance and safety standards
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Education
High School -
Montclair High School
Montclair, CA05.2022
College - Psychology
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Bilingual
- Spanish
- Time management
- Quick learning
- Student engagement
Timeline
Special Education Instructional Aide
Ontario Montclair School District
03.2025 - Current
Receptionist/Office Assistant
Homuth & Homuth
09.2022 - 03.2025
Sales Representative
Earth Roots
03.2022 - 09.2022
Crew Member/Cashier
JUICE IT UP
11.2021 - 04.2022
Crew Member/Cashier
La Real Michoacana
11.2020 - 02.2021
College - Psychology
Mt. San Antonio College
High School -
Montclair High School
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