ALEJANDRA PULIDO
RIVERSIDE
Summary
Detail-oriented and dependable professional with strong experience in customer service, inventory coordination, and high-volume order processing. Proven ability to work accurately in fast-paced environments while providing respectful, member-focused service. Experienced in handling confidential information, maintaining organized workflows, and collaborating with team members to meet strict quality and safety standards. Bilingual in English and Spanish.
Overview
5
5
years of professional experience
Work History
OPERATIONS & E-COMMERCE COORDINATOR
KRABOT LLC
Corona
09.2023 - Current
- Delivered professional support to customers via phone and email, resolving order concerns with accuracy, discretion, and a member-first mindset
- Processed high-volume orders with close attention to detail to ensure correct items, quantities, and timely fulfillment
- Coordinated inventory levels, monitored stock availability, and communicated replenishment needs to management
- Maintained organized records and handled sensitive customer information responsibly
- Supported front-desk operations, including answering calls, scheduling, and administrative documentation
- Assisted with training new employees on accuracy standards, workflows, and customer service expectations
- Helped maintain clean, organized, and efficient workspaces to support safety and compliance
STORE ASSOCIATE
IN-N-OUT BURGER
Riverside
01.2021 - 01.2026
- Provided friendly, efficient service in a fast-paced, high-volume environment
- Accurately processed orders and payments while maintaining speed and precision
- Followed strict cleanliness, safety, and procedural standards at all times
- Communicated clearly with customers and coworkers to resolve concerns professionally
- Supported team efficiency through multitasking, cooperation, and reliability
Education
High School Diploma -
La Sierra High School
Riverside, CA06.2022
Skills
- Member & Customer Service
- Attention to Detail & Accuracy
- Inventory Management & Stock Coordination
- Confidential Information Handling
- Order Processing & Documentation
- Phone & In-Person Communication
- Time Management in High-Volume Settings
- Teamwork & Collaboration
- Cleanliness, Safety & Compliance Standards
- Bilingual: English & Spanish
Timeline
OPERATIONS & E-COMMERCE COORDINATOR
KRABOT LLC
09.2023 - Current
STORE ASSOCIATE
IN-N-OUT BURGER
01.2021 - 01.2026
High School Diploma -
La Sierra High School