Summary
Education
Work History
Skills
Additional Information
Languages
Generic
Alejandra López Villatoro

Alejandra López Villatoro

Thunder Bay,ON

Summary

Experienced with customer interaction, providing clear and helpful communication to address inquiries and concerns. Utilizes problem-solving skills to offer practical solutions and ensure customer satisfaction. Strong understanding of effective team collaboration, contributing to supportive and efficient work environment.

Education

International Baccalaureate - Humanities and Sciences

SERAN Bilingual School

Bachelor of Commerce - International Business

Lakehead University
Thunder Bay, None
06-2027

Work History

Call Center Customer Service Agent

Eyes Center of Florida (ECOF)
04.2024 - 09.2024
  • Built strong rapport with customers, leading to positive feedback and repeat interactions.
  • Enhanced overall team performance through constructive peer-to-peer coaching sessions focused on skill development.
  • Collaborated with team members to enhance overall performance, sharing best practices and constructive feedback.
  • Improved customer satisfaction by resolving complex issues and providing thorough solutions.

Skills

  • Proficient in Teamwork
  • Time management
  • Experienced with Microsoft Office Suite
  • Empathy display
  • Consistent Determination
  • Problem-solving skills
  • Cash handling

Additional Information

Coordinator of GirlUp Honduras, Diploma on the competition of MUN in Harvard University, Diploma on the competition of MUN in EISCON

Languages

Español
Native or Bilingual
Ingles
Native or Bilingual
Frances
Full Professional
Italian
Limited Working

Similar Profiles

CREATE PROFILE
Alejandra López Villatoro