Alejandra Mendoza

As an Administrative Assistant I perform a variety of tasks to keep corporate office running smoothly, including clerical tasks, organizing, and communication. Schedule & Organize appointments, meetings, and calendar invites with C-Suite, Employees, Guests & Vendors. Write and distribute emails, letters, and other correspondences. Send weekly updates to employees regarding upcoming events. Maintain Corporate Primary Directory, Hospital Leadership Directory, C-Suite List, Chief Officer & VP List, Prime Region List along with uploading all current files to Sharepoint. Manage all excel spread sheets. Answer high volume of calls, stock breakrooms, inventory and purchasing.

As an administrative assistant my daily tasks would consist of Answering a multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships. Ensured accurate record-keeping with diligent data entry and database. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Enter data into system and updated customer contacts with information to keep records current. Offered technical support and troubleshoot issues to enhance office productivity.

Daily tasks as a secretary would consist of greeting customers, Answering high volume calls, scheduling, maintaining diaries, providing estimates to contractors and potential customers. Interact with vendors, contractors and
professional services personnel to receive quotes, orders, work orders, RMO’s, and communicate instructions. Other
duties performed at Loren’s glass is Accounts Payable, Accounts receivable, QuickBooks, Data entry, Filing, Typing and preparing collating reports. Communicate with sales representatives and handle customer complaints.

My responsibilities as a shift manager would consist of supervising employees, oversee quality compliance with company standards for food and services. Utilized interpersonal communication skills to enhance customer experience and add value to each interaction. Scheduled staff to establish adequate coverage during peak business hours. Maintained employees operating productively and working on task to meet business and customer needs. Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example to staff and vendors. Send daily sales reports to the area leader, input employees hours into payroll system.