Alejandra Leon
La Mirada
Summary
Detail-oriented admitting registrar with expertise in electronic health records and insurance verification medical biller & coding.Proven ability to streamline admission processes and enhance patient experience through effective communication and problem-solving skills. Great customer service.
Overview
3
3
years of professional experience
Work History
Admitting Registrar/Medical Biller and Coder
Mission Hospital Regional Medical Center
Huntington Park
01.2005 - 02.2008
- Registered patients and gathered required information for efficient admissions.
- Verified insurance details to ensure accurate billing and coverage.
- Managed electronic health records using hospital software systems effectively.
- Coordinated with medical staff to enhance patient flow and communication.
- Assisted patients with completing forms and understanding admission processes.
- Maintained confidentiality of patient information in compliance with regulations.
- Collaborated with other departments to streamline admission procedures efficiently.
- Responded to patient inquiries regarding services and referrals promptly.
- Assisted patients in understanding their insurance coverage and any out-of-pocket expenses.
- Screened incoming calls from physicians offices requesting admission orders.
- Collaborated with internal teams such as cardiology, MRI, CT, laboratory and radiology to create seamless patient experiences and support efficient hospital operations.
- Completed pre-registration activities such as obtaining authorizations, scheduling appointments, and verifying insurance benefits.
- Applied current coding guidelines according to ICD-10 standards to ensure accurate billing and compliance.
- Collaborated with internal departments such as billing and coding teams.
Education
Medical Biller/medical Terminology / Office Mgmt. - Medical Biller/medical Terminology / Office Mgmt.
New Bridge College
Long Beach, CA01-2005
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2003
Skills
- Electronic health records
- Insurance verification
- Patient registration
- Appointment scheduling
- Compliance adherence
- Customer service
- Problem solving
- Effective communication
- Attention to detail
- Data entry accuracy
- Patient confidentiality
- Teamwork orientation
- Checking patient details
- Records management
- Active listening
- Goal setting
- Teamwork
- Multi-tasking
- 10 key touch, ability to type at least 40 per min
- Demonstrate good telephone management skills
- Knowledge of ICD-10 CM and CPT coding systems
- Bilingual
- good communication skills
- Knowledge of ICD-10 CM and CPT coding systems
- Ability to maintain composure when confronted with fast-paced situations
Timeline
Admitting Registrar/Medical Biller and Coder
Mission Hospital Regional Medical Center
01.2005 - 02.2008
Medical Biller/medical Terminology / Office Mgmt. - Medical Biller/medical Terminology / Office Mgmt.
New Bridge College
High School Diploma -
Santa Fe High School