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Alejandra Jaña Silva
Public Administrator
Toronto,ON
Summary
Reliable worker with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Operation Manager Assistant
Nice Care Living
05.2020 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative Assistant
Universidad De Valparaíso - Chile
01.2017 - 01.2018
- Executed record filing system to improve document organization and management.
- Provided support for team projects and initiatives to contribute to team success.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
Education
Public Administrator -
Universidad de Valparaíso
01.2013 - 05.2017
Skills
Strategic Planning
Business Administration
Policy Implementation
Staff Development
Schedule Preparation
Staff Training and Development
Problem Resolution
Scheduling and Coordinating
Positive Attitude
Active Listening
Professionalism
Phone Number
647 8090189
Personal Information
Date of Birth: 09/10/94
Interests
Reading books
Passionate home baker
Timeline
Operation Manager Assistant
Nice Care Living
05.2020 - Current
Administrative Assistant
Universidad De Valparaíso - Chile
01.2017 - 01.2018
Public Administrator -
Universidad de Valparaíso
01.2013 - 05.2017