Alejandra Ibarra
San Bernardino
Summary
A medical biller and coder with 4 years of experience in a front desk office and a tutor/ rec. aide with 3 years. I am seeking an opportunity to work in conjunction with a charter school where my skills in providing patient and personalized teaching encouraged discourse and a passion for lifelong education.
Patient and empathetic professional with experience in tutoring and front desk operations. Known for strong organizational skills and collaboration, contributing to enhanced student learning and seamless office efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tutor/rec. Aide
Public Safety Academy
San Bernardino, CA
06.2022 - 09.2025
- Developed individualized lesson plans to enhance student understanding of public safety concepts.
- Facilitated engaging classroom discussions, promoting critical thinking and problem-solving skills among students.
- Assessed student performance through regular evaluations, providing constructive feedback for improvement.
- Mentored new tutors, sharing best practices for effective teaching strategies and classroom management.
- Implemented innovative teaching methods, increasing student engagement and knowledge retention rates.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
Front Desk Receptionist
Raincross Chiroprator
Riverside, CA
04.2018 - 03.2022
- Managed patient scheduling and appointment confirmations to ensure efficient office operations.
- Handled multi-line phone system, directing calls and addressing inquiries promptly.
- Maintained organized patient records using electronic health record (EHR) systems for accuracy and accessibility.
- Provided exceptional customer service, fostering positive relationships with patients and visitors.
- Coordinated communication between patients and healthcare providers to facilitate treatment plans.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Education
Medical Biller And Coder -
Brightwood College
Riverside, CA07.2017
High School Diploma -
Ramona High School
Riverside, CA06.2015
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Organization and preparation
- In-person tutoring
- Research and analysis
- Self-directed learning
Certification
- Certified CPR
Languages
Spanish
Native or Bilingual
Timeline
Tutor/rec. Aide
Public Safety Academy
06.2022 - 09.2025
Front Desk Receptionist
Raincross Chiroprator
04.2018 - 03.2022
Medical Biller And Coder -
Brightwood College
High School Diploma -
Ramona High School