Alejandra Gomez
Murrieta
Summary
Dedicated professional with a solid background in customer service and over two years of experience in the healthcare field. Recognized for compassion and attentiveness in patient care needs, consistently enhancing the overall patient experience. Committed to delivering high-quality care, ensuring each patient feels valued and supported during interactions. Eager to leverage skills and experience to contribute positively to a dynamic healthcare team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Loma Linda Medical Center
Loma Linda, CA
03.2025 - Current
- Demonstrate competency in fundamentals of patient care and knowledge of scope of practice for unlicensed healthcare team member
- Utilize hospital systems to monitor and report on individual patient care, including mobility, hygiene, input/output and vital signs
- Provide direct and indirect age-specific and developmentally appropriate patient care, seek information and clarification of duties as needed
- Assisted in daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Trained new staff on procedures, enhancing team efficiency and patient care standards.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Medical Assistant/Receptionist
Dr. Ghods Chiropractic Inc
Jurupa Valley, CA
06.2023 - 06.2024
- Maintained current and accurate medical records for patients. Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed in-house testing procedures for quick results.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Researched and resolved billing discrepancies to enable accurate billing.
Senior Sandwich Artist
SUBWAYRestaurants
Corona, CA
02.2019 - 02.2023
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety regulations.
- Delivered exceptional customer service at all times to enhance client loyalty and satisfaction.
- Accurately operated cash register to process customer payments.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Education
Medical Assisting -
American Career College
05-2023
High School Diploma - undefined
Centennial High School
Corona06-2017
Skills
- EMR / EHR Paperwork coordination
- Office reception Patient service management
- Vital signs experience and documentation
- Medical terminology
- Basic life support/CPR certified
- Emergency response
- Documentation
- Patient monitoring
- Feeding assistance
- Patient advocacy
- Patient hygiene management
- Specimen collection
Certification
Heartsaver Certification
Languages
Spanish
Native or Bilingual
Interests
- Cooking/trying new recipes
- DIY and Home Improvement
- Kitchen organization
- Nature walks
Timeline
Patient Care Assistant
Loma Linda Medical Center
03.2025 - Current
Medical Assistant/Receptionist
Dr. Ghods Chiropractic Inc
06.2023 - 06.2024
Senior Sandwich Artist
SUBWAYRestaurants
02.2019 - 02.2023
High School Diploma - undefined
Centennial High School
Medical Assisting -
American Career College