Alejandra Garcia
Raising Cane's
CHERRYLAND
2
Languages
1
Certification
3
years of professional experience
Dynamic and dedicated crew member with experience at Raising Cane's, excelling in customer service and team collaboration. Bilingual in English and Spanish, I demonstrate strong multitasking and problem-solving skills while maintaining high food safety standards. Committed to fostering a positive work environment and ensuring exceptional guest experiences.
Work History
Crew Member
2 Years 2 Months- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew Member
1 Year 3 Months- Prepared cinnamon rolls, frostings, and beverages according to Cinnabon recipes and quality standards.
- Operated POS system to process transactions, handle payments, and support fast, accurate checkout.
- Delivered friendly customer service, answered menu questions, and resolved order concerns promptly.
- Maintained clean workstations, dining areas, and equipment following food safety procedures.
- Assisted teammates during peak periods to keep service flow efficient and organized.
- Followed opening and closing procedures, including setup, sanitation, and end-of-shift cleanup.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Associate of Science - Biological Sciences
CCMA - Medical Assistant
High School Diploma
Skills
Bilingual (English & Spanish)
Learning agility
Crew leadership
Hospitality service expertise
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Cash handling
Attention to detail
Self-discipline
Flexible schedule
Integrity and honesty
Safety awareness
Initiative and Self-motivation
Basic math
Verbal and written communication
Cleaning and sanitizing
Certification
- CCMA - Certified Clinical Medical Assistant
- CCMA NHA- passed
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Raising Cane's
08.2024 - CurrentRead More
Crew Member
Cinnabon
05.2023 - 08.2024Read More
Chabot College
Associate of Science from Biological Sciences
Read More
AUMT Institute
CCMA from Medical Assistant
Read More
Hayward High School
High School Diploma
Read More