Alejandra Garcia
Long Beach
Summary
Professional with strong background in behavior analysis and intervention strategies. Demonstrates expertise in implementing evidence-based interventions, data collection, and progress monitoring to support positive behavioral outcomes. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication, problem-solving, and maintaining patient-centered approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Technician
The Stepping Stones Group
11.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Senior Behavior Technician I
Behavior Frontiers, LLC.
02.2020 - 11.2024
- Conduct 1-on-1 behavioral treatment of autism spectrum disorders in the different settings (home, school, clinic and community)
- Utilize principles of applied behavior analysis (ABA), such as reinforcement and prompting, to teach clients adaptive behaviors in developmental areas, such as language, socialization, play, self-help, and motor skills
- Implement behavior modification techniques, such as differential reinforcement of alternative behaviors (DRA), to reduce clients’ problematic behaviors
- Train caregivers on how to effectively implement behavior intervention plans
- Log data regarding clients’ targeted skills and behaviors
- Train newly-hired behavior technicians
Front Desk Agent
La Quinta Inn & Suites by Wyndham LAX
08.2018 - 01.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Cashier
California Fish Grill
07.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Guest Experience Maker
Hometown Buffett
07.2015 - 05.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Team Member
Papa John's Pizza
11.2014 - 07.2015
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Education
Bachelor of Arts - Liberal Studies
California State University, Long Beach
Long Beach, CA12-2021
Skills
- Active listening
- Customer service
- Positive attitude
- Data collection
- Patience and empathy
- Collaboration and teamwork
- Behavioral management
Certification
- Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.
- CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
The Stepping Stones Group
11.2024 - Current
Senior Behavior Technician I
Behavior Frontiers, LLC.
02.2020 - 11.2024
Front Desk Agent
La Quinta Inn & Suites by Wyndham LAX
08.2018 - 01.2020
Cashier
California Fish Grill
07.2016 - 08.2018
Guest Experience Maker
Hometown Buffett
07.2015 - 05.2016
Team Member
Papa John's Pizza
11.2014 - 07.2015
Bachelor of Arts - Liberal Studies
California State University, Long Beach
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